Regional Trainer Associate
Hangry · Jakarta Barat, Indonesia
Sekilas tentang pekerjaan ini
Hangry mencari Regional Trainer Associate untuk menyelenggarakan dan meningkatkan pelatihan bagi tim outlet. Posisi ini berlokasi di Jakarta Barat, Indonesia, dan cocok bagi kandidat dengan pengalaman Training, Learning & Development, atau Operational Training.
Tugas utama
- Menyelenggarakan pelatihan praktis untuk tim outlet.
- Menyelaraskan kegiatan pelatihan dengan tim operasional outlet dan L&D.
- Mengidentifikasi kebutuhan pelatihan dan kesenjangan keterampilan.
- Memantau efektivitas pelatihan serta memberi umpan balik.
- Mengelola jadwal, dokumentasi, dan pelaporan pelatihan.
Kualifikasi utama
- Minimal S1 dari jurusan apa pun.
- Pengalaman di Training, Learning & Development, atau Operational Training.
- Keterampilan presentasi, fasilitasi, dan komunikasi yang kuat.
- Memahami operasional outlet, standar layanan, dan pengembangan karyawan.
- Mahir Microsoft Office atau Google Workspace dan bersedia bepergian rutin.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs Hangry.
Deskripsi pekerjaan
Deliver engaging and practical training sessions to outlet teams, ensuring clear understanding and application of learning materials.
Coordinate with outlet operations and L&D teams to align training activities with operational needs and priorities.
Identify training needs and skill gaps through field observations, employee feedback, and outlet performance.
Adapt training methods and delivery styles to suit different learning needs and outlet conditions.
Monitor training effectiveness and provide feedback to improve employee performance and operational standards.
Support the improvement of training materials, learning modules, and Standard Operating Procedures (SOPs) based on field observations.
Utilize learning tools and platforms effectively to support training delivery and participant engagement.
Manage training schedules, documentation, and reporting while ensuring timely execution across assigned outlets.
Qualifications
Minimum education: Bachelor's degree (S1) in any major.
Must have experience in Training, Learning & Development, or Operational Training, preferably in the F&B or restaurant industry.
Strong presentation, facilitation, and communication skills, with the ability to engage diverse audiences.
Good understanding of outlet operations, service standards, and employee development practices.
Strong observation and analytical skills to identify performance gaps and recommend practical improvements.
Well-organized, adaptable, and able to manage multiple training schedules and priorities independently.
Proficient in Microsoft Office or Google Workspace and comfortable using digital learning tools.
Willing to travel regularly and conduct on-site training across assigned outlet locations.