Operations Officer - Custom Program
BINUS University · Jakarta
Sekilas tentang pekerjaan ini
Operations Officer - Custom Program di BINUS University bertanggung jawab mengoordinasikan persiapan, pelaksanaan, dan tindak lanjut program pelatihan khusus. Posisi ini berlokasi di Jakarta dan ditujukan bagi kandidat dengan pengalaman kerja minimal 2 tahun.
Tugas utama
- Menyiapkan jadwal, materi, perlengkapan, dan kebutuhan program pelatihan.
- Mengatur pelaksanaan pelatihan serta berkoordinasi dengan fasilitator dan vendor.
- Menyusun laporan, evaluasi, sertifikat, dan catatan pelatihan.
- Mendukung pelaporan, perbaikan proses, dan kegiatan Quality Management System.
Kualifikasi utama
- Minimal Bachelor Degree.
- Pengalaman kerja minimal 2 tahun.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs BINUS University.
Deskripsi pekerjaan
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Pre-Training Activities
- Prepare the scheduling process for lecturers and team.
- Organize preparation of all customized training programs: o Create purchase order in SAP o Prepare assignment letter of facilitator, material of training and slide presentation o Prepare attendance list of participant and facilitator, rundown training, form best participant and best group, daily price and best price, the consumption, etc.
o Input the participants database to system
- Accommodate the vendor requirements and ensure fulfill process before the execution. (e.g., venue, date, period, transportation for training in outside Jakarta, etc.)
- Ensure the material of training is available and ready before the execution (e.g., ensure revision, copying)
- Ensure readiness of the participant equipment for training (e.g., name tag, desk name, pen, etc.)
- Brief facilitator and arrange final meeting
- Ensure alignment between material and training module
- Check and inform participant list, training venue and rundown training activities to facilitator
- Update and maintain training calendars
During Trainig Activities
- Ensure training program event arrangement (e.g., facility, administration, food & beverage, etc.)
- Ensure the attendance of facilitator during training.
- Acts as liaison between vendor and executive education
Post-Training Activities
- Provide the training report, recap and inform the evaluation training to all participants.
- Report training evaluation to direct supervisor
- Prepare and distribute the training certificate
- Maintain training records (e.g., trainee lists, schedules, attendance sheets)
- Provide client satisfaction index.
- Ensure improvement in related training module
Management Support Activities
- Provide Report to direct Supervisor
- Suggest improvement process related to activities in area of responsibilities (especially related to time concern, effort and cost)
- Perform activities related to Quality Management System
- Perform additional tasks related to key responsibilities as required by Direct Supervisor
Education Requirement
- Minimum Bachelor Degree
Work Exposure/ Experience
- Minimum 2 years of working experience
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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