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Director of Event Operations | AYANA BALI
AYANA Hospitality · Bali, Indonesia
Sekilas tentang pekerjaan ini
AYANA Hospitality mencari Director of Event Operations untuk mendukung fasilitas ballroom dan acara yang baru dibuka di Bali, Indonesia. Posisi ini memimpin divisi MICE & Catering, termasuk strategi bisnis, pengelolaan acara, pendapatan, dan tim.
Tugas utama
- Memimpin strategi MICE & Catering dan mendorong pertumbuhan pendapatan.
- Mengawasi seluruh proses acara, dari akuisisi hingga pelaksanaan di lokasi.
- Mengelola konferensi, konvensi, pernikahan mewah, dan acara berskala besar.
- Memimpin serta mengembangkan tim MICE & Catering.
- Menganalisis tren pasar dan menyusun proyeksi serta evaluasi kinerja.
Kualifikasi utama
- Minimal 5 tahun pengalaman memimpin MICE, Catering, atau Events di hotel mewah, convention center, atau resort terpadu.
- Memahami acara berskala besar, konferensi, pernikahan, dan operasi banquet.
- Terbukti mampu meningkatkan pendapatan MICE dan berkoordinasi dengan F&B serta banquet.
- Mahir berbahasa Inggris lisan dan tulisan; bahasa tambahan menjadi nilai tambah.
- Sarjana Manajemen Hospitality, Manajemen Event, Administrasi Bisnis, atau bidang terkait.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs AYANA Hospitality.
Deskripsi pekerjaan
As AYANA continues to expand its world-class hospitality offerings, we invite passionate and driven professionals to become part of our prestigious team. We are currently seeking a dynamic and visionary leader for the following position to support our newly established Ballroom and Event Facilities.
Summary of Responsibilities
- Lead the strategic planning and overall performance of the MICE & Catering division, driving revenue growth and maximizing the utilization of the resort’s ballroom and event venues.
- Develop and execute innovative MICE & Catering business strategies to position the resort as a premier destination for international conferences, high-profile corporate events, and luxury weddings in Bali.
- Provide leadership in destination event positioning, strengthening the resort’s reputation as a preferred venue for large-scale global meetings, conventions, and prestigious social events.
- Oversee the end-to-end event lifecycle, from business acquisition, event planning, and client engagement to flawless on-site execution, ensuring exceptional guest experiences.
- Demonstrate strong commercial and revenue management acumen, including strategic pricing, contract negotiation, and business development initiatives to maximize event profitability.
- Ensure successful planning and delivery of large-scale conferences, conventions, luxury weddings, and high-profile events, maintaining the highest standards of luxury hospitality service.
- Work closely with the EAM MICE & Catering and F&B Service leadership to ensure seamless collaboration between MICE Sales, Catering, Banquet Operations, Culinary, and other operational departments.
- Lead, mentor, and develop a high-performing MICE & Catering team, fostering a culture of innovation, service excellence, and accountability.
- Build and maintain strong relationships with corporate clients, international event planners, wedding organizers, and strategic partners to drive sustainable business growth.
- Analyze global MICE trends, competitor activities, and emerging market opportunities to strengthen the resort’s competitive positioning.
- Collaborate with the Marketing & Communications team to design impactful promotional campaigns that elevate the resort’s visibility in international and domestic MICE markets.
- Provide strategic business insights, revenue forecasts, and performance analysis to senior management.
- Ensure all MICE & Catering operations and service delivery are aligned with company policies, operational standards, and the resort’s luxury hospitality service excellence.
Requirements
- Minimum 5 years of leadership experience in MICE, Catering, or Events within a luxury hotel, convention center, or integrated resort.
- Strong understanding of large-scale events, conferences, weddings, and banquet operations.
- Proven ability to drive MICE revenue while coordinating closely with F&B and banquet operations.
- Excellent leadership, communication, and stakeholder management skills.
- Strategic mindset with strong business and operational acumen.
- Fluent in English, both written and spoken; additional languages are an advantage.
- Bachelor’s Degree in Hospitality Management, Event Management, Business Administration, or a related field.
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