TikTok Shop - GTL Logistics - Logistics Operation Excellence Specialist - Indonesia
TikTok Shop by Tokopedia · Jakarta, Indonesia
Sekilas tentang pekerjaan ini
TikTok Shop by Tokopedia mencari Logistics Operation Excellence Specialist untuk mendorong peningkatan kinerja pengiriman, efisiensi operasional, dan pencapaian SLA. Posisi di Jakarta ini ditujukan bagi kandidat berpengalaman di bidang operasional dan operational excellence pada perusahaan ekspres logistik lain.
Tugas utama
- Mengidentifikasi inisiatif peningkatan kinerja pengiriman dan efisiensi operasional
- Menganalisis volume, tenaga kerja, proyeksi linehaul, kampanye, dan backlog
- Mengoordinasikan dashboard real-time untuk memantau kinerja 1PL dan KPI
- Berkolaborasi dengan tim pengembangan produk untuk memenuhi kebutuhan operasional logistik
Kualifikasi utama
- Berpengalaman di bidang operasional dan operational excellence pada perusahaan ekspres logistik lain
- Mampu memecahkan masalah dan mendorong inisiatif secara mandiri hingga tuntas
- Memiliki keterampilan interpersonal yang kuat dan bersedia bekerja erat dengan tim operasional
- Latar belakang konsultasi menjadi nilai tambah
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs TikTok Shop by Tokopedia.
Deskripsi pekerjaan
We are a team of problem solvers that strives to make an impact. The Operation Excellence will be responsible for tracking cost metrics across the delivery business and implementing operational excellence initiatives to improve service level agreements (SLAs) and reduce costs. This role requires working closely with the operations team to drive changes and ensure the successful execution of initiatives.
Responsibilities
- Identify and drive operations excellence initiatives, focusing on improving delivery performance, eliminating bottlenecks, and enhancing operational efficiency.
- Conduct in-depth analysis of volume, manpower, linehaul forecasting, campaign preparation, and backlog management to support both operational and strategic decision-making.
- Coordinate with operations and data teams to create real-time dashboards to monitor 1PL performance, ensuring alignment with KPIs such as SLA compliance and quality metrics.
- Collaborate with product development teams to ensure that new systems or tools meet operational requirements and support logistics capabilities.
Requirements
Minimum Qualification(s)
- Experience in operations field & excellence topics other express logistics companies
- Strong in problem-solving skills and independent in driving initiatives from ideation to completion
- Strong personal skills. Willing to work closely with the operations team to execute changes
Preferred Qualification(s)
- Consulting background is a plus