Creator Operations Manager (Top Creator, Dine-in) - TikTok Local Services
TikTok Shop by Tokopedia · Jakarta Selatan, Indonesia
Sekilas tentang pekerjaan ini
Posisi Creator Operations Manager (Top Creator, Dine-in) di TikTok Shop by Tokopedia mengelola pertumbuhan dan performa LIVE kreator top. Lowongan ini ditujukan bagi kandidat dengan pengalaman minimal 3 tahun di bidang terkait, dan berlokasi di Jakarta Selatan, Indonesia.
Tugas utama
- Mengelola performa LIVE kreator, termasuk Live GMV, jam LIVE, dan konversi.
- Menyusun dan menjalankan rencana pertumbuhan mingguan dan bulanan.
- Menganalisis kesenjangan performa dan menyusun rencana tindakan.
- Mendukung strategi LIVE, pemilihan POI, bundel produk, dan penawaran terbatas.
- Merencanakan dan menjalankan LIVE kampanye serta acara berskala besar.
Kualifikasi utama
- Pengalaman minimal 3 tahun di bidang terkait.
- Memahami kreator, live-streaming, dan pertumbuhan berbasis performa.
- Mampu menggunakan data dan metrik untuk mengambil keputusan.
- Memiliki kemampuan komunikasi dan memengaruhi kreator serta mitra XFN.
- Terorganisasi, proaktif, dan berorientasi pada pelaksanaan.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs TikTok Shop by Tokopedia.
Deskripsi pekerjaan
About the Team
TikTok Local Services (TikTok GO) is a one-stop commerce solution that connects global users with local services through the creative use of TikTok POI (Points of Interest), short videos, LIVE, and search. It delivers valuable real-life experiences and inspires users to explore the world around them.
With the mission of "Discover great places, Empower local businesses" Local Services aims to be the most trusted platform to discover great places and connect local businesses. It helps communities engage with restaurants, hotels, and attractions, equips businesses with new ways to connect with customers and drive transactions, and combines innovative marketing and operational tools to support sustainable growth.
- Own the LIVE performance of assigned top creators, including Live GMV, LIVE hours, and conversion metrics;
- Build and execute weekly and monthly growth plans for assigned creators;
- Diagnose performance gaps across traffic, assortment， pricing, content quality, and LIVE cadence; turn insights into clear action plans;
- Support creators in developing strong LIVE strategies: POI selections, product bundles, and limited-time offers;
- Lead planning and execution for campaign lives, mega live events, and merchant-led livestream activations;
- Surface creator feedback and data insights to improve platform tools and LIVE capabilities.
Minimum Qualifications
- 3+ years in creator management, influencer marketing, live commerce, e-commerce, local services, or partnerships;
- Strong understanding of creators, live-streaming, and performance-driven growth;
- Comfortable using data and metrics to guide decisions;
- Strong communication skills; able to influence creators and XFN partners;
- Highly organized, proactive, and execution-oriented.
Preferred Qualifications
- Proven track record of growing creator revenue, GMV, or campaign performance;
- Experience planning or supporting large-scale LIVE events or campaign livestreams;
- Familiarity with TikTok creators, agencies and MCNs;
- Strong ownership mindset; thrives in fast-paced, ambiguous environments.