Asst. Sales Manager
Sekilas tentang pekerjaan ini
Asst. Sales Manager di Morrissey Hotel Jakarta menangani permintaan acara sosial, pernikahan, dan MICE hingga menjadi pemesanan pasti. Peran ini juga mengelola proposal, kontrak, tindak lanjut pelanggan, serta upaya mencapai target pendapatan acara.
Tugas utama
- Menangani dan mengoordinasikan permintaan acara sosial, pernikahan, dan MICE
- Menyusun proposal dan kontrak serta menindaklanjuti klien
- Mengelola pemesanan hingga konversi, negosiasi, inspeksi lokasi, dan serah terima
- Mengoptimalkan penggunaan ruang dan peluang upselling untuk mencapai target pendapatan
- Memelihara data pemesanan dan melakukan pemeriksaan kompetitor secara berkala
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs Morrissey Hotel Jakarta.
Deskripsi pekerjaan
- Direct receipt, qualification and coordination of social event &wedding requests defined by their direct supervisor
- Handle requests according to the relevant standards within a maximumof 5 (business) hours of its receipt.
- Apply the Corporate SOP’s from group enquiry to contracting.
- Ensure the ideal and most effective utilization of the event and weddingrooms.
- Carry out site inspections with potential MICE clients incoordination with the Field Sales department.
- Realize up sell possibilities to meet and surpass Group & Eventbudget goals.
- Thoroughly input, supervise and maintain the requests in the HotelSystem according to the data input standards.
- Create activities to ensure ongoing maintenance of bookings.
- Generate proper proposals and contracts.
- Follow up on sent out proposals within 24 hours (1 working day) toensure the client has received the information and to clarify possiblequestions and issues.
- Handle the enquiries until conversion to definite bookings includingnegotiation, contracting, and site inspection.
- Ensure a proper handover of the converted business to related departmentwith all relevant information forwarded.
- Conduct exit interview with important customer after their event –asking for future business.
- Conduct regular competition checks.
- Review monthly results and forecasts to recommend and executeactivities required to ensure the hotel increases the market share and maximizesits revenue.
- Proper maintenance of LOS/CAN and UNC business.
- Further administrative tasks and other possible assigned duties.
- Performs any other duties as assigned to them by management.
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