SMB Business Development Specialist - TikTok Local Services
TikTok Shop by Tokopedia · Jakarta, Indonesia
Sekilas tentang pekerjaan ini
TikTok Shop by Tokopedia membuka posisi SMB Business Development Specialist - TikTok Local Services di Jakarta, Indonesia. Posisi ini cocok bagi kandidat berpengalaman dalam penjualan SMB, pengembangan bisnis, kemitraan, atau manajemen akun, untuk mengakuisisi dan mengembangkan merchant lokal.
Tugas utama
- Mengakuisisi dan mengelola merchant SMB lokal di bidang Food/Restaurants.
- Mencapai target akuisisi merchant melalui identifikasi, negosiasi, dan onboarding.
- Membantu SMB mengadopsi strategi dan tools untuk pertumbuhan jangka panjang.
- Mengidentifikasi peluang pertumbuhan dan menerapkan solusi yang dapat direplikasi.
- Berkolaborasi lintas fungsi serta menyelesaikan kendala untuk menjaga retensi merchant.
Kualifikasi utama
- Gelar sarjana dari jurusan apa pun.
- Pengalaman di bidang penjualan SMB, pengembangan bisnis, kemitraan, atau manajemen akun.
- Pengalaman mengakuisisi dan mengembangkan akun SMB atau local hero.
- Pemahaman komersial yang kuat untuk menemukan peluang dan mencapai target.
- Mahir berbahasa Inggris dan Bahasa Indonesia.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs TikTok Shop by Tokopedia.
Deskripsi pekerjaan
About the Team
TikTok Local Services (TikTok GO) is a one-stop commerce solution that connects global users with local services through the creative use of TikTok POI (Points of Interest), short videos, LIVE, and search. It delivers valuable real-life experiences and inspires users to explore the world around them.
With the mission of "Discover great places, Empower local businesses" Local Services aims to be the most trusted platform to discover great places and connect local businesses. It helps communities engage with restaurants, hotels, and attractions, equips businesses with new ways to connect with customers and drive transactions, and combines innovative marketing and operational tools to support sustainable growth.
Responsibilities
- Acquire and manage local SMB and local hero merchants in Food/Restaurants, owning revenue growth and product adoption
- Drive new merchant acquisition against clear targets, identifying, negotiating, and onboarding high-potential SMBs
- Educate and enable SMBs with strategies, tools, and best practices to drive early activation, adoption, and long-term growth
- Identify scalable growth opportunities and implement repeatable solutions to maximize merchant performance and portfolio
- Operate autonomously in a fast-paced, target-driven environment, leveraging strong communication, organizational, and presentation skills to deliver against business goals
- Collaborate cross-functionally to drive account success, share knowledge, and implement strategic initiatives
- Ensure smooth merchant experience by resolving challenges and driving retention and ecosystem reliability
Minimum Qualifications
- Bachelor’s degree in any major
- Solid experience in SMB sales, business development, partnerships, or account management
- Proven experience in acquiring and growing SMB or local hero accounts, preferably chain merchants or national/local key accounts
- Strong commercial acumen with ability to identify growth opportunities and achieve targets
- Proven ability to collaborate cross-functionally and drive measurable outcomes
- Proficient in English and Bahasa Indonesia to communicate effectively with global and local team
Preferred Qualifications
- Proactive and results-oriented, with strong project management, organizational, and analytical skills
- High attention to detail and rigor, with a can-do attitude and eagerness to learn
- Adaptable and able to thrive in ambiguity, adjusting quickly to change and committed to continuous improvement
- Open to giving and receiving constructive feedback