Product Lead - Flight Product Operations
Traveloka · Banten, Indonesia
Sekilas tentang pekerjaan ini
Traveloka mencari Product Lead - Flight Product Operations untuk meningkatkan kinerja operasional pasokan penerbangan dan memimpin tim Product Operations. Posisi di Banten, Indonesia ini ditujukan bagi kandidat dengan minimal 10 tahun pengalaman relevan.
Tugas utama
- Mengelola kinerja operasional pasokan penerbangan di seluruh pasar
- Meningkatkan ketersediaan inventaris, harga, integrasi pemasok, pemesanan, dan penerbitan tiket
- Menyelaraskan prioritas dan komitmen lintas tim serta pemasok
- Memimpin dan mengembangkan lima Product Operations ICs
- Mengawasi insiden, perubahan konfigurasi, peluncuran, dan perbaikan proses
Kualifikasi utama
- Minimal 10 tahun pengalaman relevan di bidang terkait
- Pengalaman product management di flight supply atau bidang setara sangat diutamakan
- Keahlian flight distribution dan integrasi, termasuk GDS, NDC, airline-direct, dan pasokan pihak ketiga
- Pengalaman memimpin, mendelegasikan, membina, dan mengelola kinerja tim
- Kemampuan analitis, komersial, SQL, membaca API logs, dan mengelola pemangku kepentingan
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs Traveloka.
Deskripsi pekerjaan
About the Role
Traveloka is looking for a Product Manager Lead to drive flight supply operational performance across all markets and lead a team of Product Operations.
You will combine product thinking, flight supply expertise and people leadership to improve inventory quality, fare competitiveness, price accuracy and booking reliability. Ideally, you bring product management experience in flight supply or an equivalent domain, alongside a strong understanding of product operations.
Key Responsibilities
- Own operational results across flight markets, translating business objectives into clear plans and measurable outcomes while balancing customer impact, commercial value, technical feasibility and risk.
- Demonstrate product thinking to recurring operational challenges, including defining quantified problems, evaluating trade-offs, shaping requirements and measuring outcomes.
- Lead investigations and improvements across inventory availability, pricing, supplier integrations, booking and ticket issuance, using data, API logs and transaction evidence to guide decisions.
- Align Business, Product, Integration, Supply Platform, Engineering and suppliers on priorities, ownership and delivery commitments, maintaining accountability through to verified outcomes.
- Lead and develop five Product Operations ICs through clear expectations, delegation, coaching, performance management, workload planning and cross-training.
- Oversee operational incidents, configuration changes and launches, ensuring appropriate approvals, testing, recovery plans and post-change validation.
- Drive consistent playbooks, process improvements and validated AI or automation adoption, partnering with the separately led Operational Excellence function and measuring sustained benefits.
Requirements
- Minimum 10+ years of relevant experience across product management, flight supply, airline distribution, travel technology, product operations or related domains.
- Product management experience in flight supply or an equivalent domain is strongly preferred, with demonstrated problem framing, prioritization and delivery of measurable outcomes.
- Strong expertise in flight distribution and integrations, including GDS, NDC, airline-direct and third-party supply, alongside a practical understanding of product operations.
- Proven people leadership, including setting direction, delegating, coaching, managing performance and delivering results through others.
- Strong analytical, commercial and stakeholder management skills, including practical SQL proficiency, the ability to interpret API logs and transaction behavior, and experience securing cross-functional commitments.