Insurance Claim Officer - Digital Insurance
Cermati · Central Jakarta, Jakarta, id
Sekilas tentang pekerjaan ini
Insurance Claim Officer - Digital Insurance di Cermati menangani proses penilaian, rekonsiliasi, dan administrasi klaim asuransi. Posisi ini berlokasi di Jakarta Pusat dan ditujukan bagi kandidat dengan pengalaman minimal 2 tahun menangani klaim di perusahaan broker asuransi.
Tugas utama
- Menangani rekonsiliasi dan penagihan klaim asuransi.
- Menilai dan mengadjudikasi klaim sesuai kebijakan manfaat dan SOP.
- Meninjau klaim yang disetujui dan melakukan penyesuaian bila diperlukan.
- Menyelidiki kelayakan klaim bersama pihak terkait.
- Menyiapkan dokumen klaim, log harian, dan laporan berkala.
Kualifikasi utama
- Sarjana dari jurusan apa pun.
- Pengalaman minimal 2 tahun menangani klaim di perusahaan broker asuransi.
- Pengalaman mengelola pertanyaan asuransi e-commerce.
- Memahami kebijakan dan prosedur klaim asuransi.
- Mahir menggunakan komputer dan Microsoft Office; teliti serta memiliki kemampuan analisis dan komunikasi.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs Cermati.
Deskripsi pekerjaan
Handle insurance recoupment and reconciliation works, communicate with providers and members via call and email for collection and explanation Follow up on manual claim and SOP strictly, adjudicate claims according to benefit policies, and meet both financial/procedure accuracy and target on claims adjudication Performed insurance claims assessment according to the actual situation Review the approved claims to ensure the accuracy and made an adjustment as necessary Generate daily claim process and all related document from the system and preparing claims documents to be sent to the payer Investigate claims through liaison parties to determine the eligibility of the claims Complete all daily call log and daily claim log Prepare claim report on a regular basis Accountable on daily operations to meet productivity or service standards as defined by management in line with department and/or division
Bachelor Degree from any field Minimum 2 years experience on handling insurance claims in broker insurance company Having experience in managing e-commerce insurance inquiries Excellent knowledge of insurance policy and claim procedure, preferably handled shipping, travel, gadget, or retail insurance products Computer literate and proficient in using Microsoft office Detail oriented Good analysis and communication skill
Cermati is a financial technology (fintech) startup based in Indonesia. Cermati simplifies the process of finding and applying for financial product by bringing everything online so people can shop around for financial products online and can apply online without having to physically visit a bank. Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten.
We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same culture of openness, transparency, drive and meritocracy as Silicon Valley companies. Join us in our cause to build a world class fintech company in Indonesia.