Head of Operation & Strategy
Cermati · Jakarta, Special Capital Region of Jakarta, id
Sekilas tentang pekerjaan ini
Head of Operation & Strategy di Cermati bertanggung jawab merumuskan strategi dan mengawasi operasional, teknologi, serta kinerja organisasi. Posisi kepemimpinan ini berlokasi di Jakarta dan ditujukan bagi kandidat berpengalaman di bidang operasional atau strategi.
Tugas utama
- Merumuskan strategi bisnis bersama tim eksekutif.
- Merancang kebijakan yang selaras dengan strategi perusahaan.
- Menerapkan proses dan standar kerja yang efisien.
- Mengoordinasikan tim operasional dan meningkatkan retensi pelanggan.
- Mengawasi solusi teknologi, analitik, risiko, kualitas, dan anggaran operasional.
Kualifikasi utama
- Berpengalaman sebagai Head of Operations, Operations Strategy, atau pemimpin serupa.
- Memahami fungsi HR, finance, operasional, dan IT.
- Berpengalaman menerapkan sistem IT.
- Menguasai analitik data dan pelaporan serta perencanaan keuangan.
- Memiliki kemampuan komunikasi, negosiasi, organisasi, dan kepemimpinan yang baik.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs Cermati.
Deskripsi pekerjaan
Formulate business strategy with others in the executive team Design policies that align with overall strategy Implement efficient processes and standards Coordinate operation team and find ways to ensure customer retention Ensure compliance with local and international laws (e.g. data protection) Oversee the implementation of technology & analytics solutions throughout the organization Evaluate risk and lead quality assurance efforts related to our operation Oversee expenses and budgeting to help the organization optimize operation costs and benefits Mentor and motivate teams to achieve productivity and engagement Report on operational performance and suggest improvements
Proven experience as Head of Operations, Operations Strategy or similar leadership role Familiarity with all business functions including HR, finance, operation and IT Experience with implementing IT systems Strong knowledge of data analytics and reporting Good with numbers and financial planning Outstanding communication and negotiation skills Excellent organizational and leadership ability Analytical mind Problem-solving aptitude BSc/BA in Business, Computer Science or other relevant field