Front Office Supervisor | DELONIX Hotel Karawang
AYANA Hospitality · West Karawang, Indonesia
Sekilas tentang pekerjaan ini
Front Office Supervisor di DELONIX Hotel Karawang, bagian dari AYANA Hospitality, akan memimpin tim front desk dan memastikan pengalaman tamu yang baik. Posisi ini berlokasi di West Karawang, Indonesia, dan membutuhkan pengalaman kerja yang relevan.
Tugas utama
- Mengawasi staf FDA dan GRO.
- Berkoordinasi dengan departemen lain terkait keluhan, permintaan tamu, dan pengaturan kamar.
- Memastikan operasional harian berjalan lancar di semua area.
- Melatih dan memotivasi staf serta mendukung Front Office Manager.
Kualifikasi utama
- Minimal Diploma di bidang Hospitality.
- Memiliki pengalaman kerja yang relevan.
- Memahami operasional Front Office dan hotel.
- Mampu berkomunikasi dengan sangat baik dalam bahasa Inggris.
- Jujur, bertanggung jawab, pekerja keras, dan bersedia membantu.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs AYANA Hospitality.
Deskripsi pekerjaan
We are looking for a dedicated and professional Front Office Supervisor to lead our front desk team and ensure exceptional guest experiences. As a crucial part of our hospitality team, you will oversee daily front office operations, train and motivate staff, and provide support to the Front Office Manager.
Responsibilities
- Controling FDA & GRO staff
- Coordinate with other departments for complaints, guests requests and room arrangements.
- Responsible to ensure Daily Operation ran well and smooth at all area
- Able to perform well under pressure, open minded person.
- Having passion to serve, sociable, and open minded.
Requirements
- Educational and Professional Qualification (Min Diploma In Hospitality Industry)
- Relevant working experiences.
- Understand and knowledgable of Front Office and Hotel Operations
- Honest, responsible, hardworker and willing to help
- Excellent English Communication