EN - Reception Agent
AccorHotel · Padang, West Sumatra, id
Sekilas tentang pekerjaan ini
AccorHotel mencari Reception Agent di Padang, Sumatra Barat, untuk melayani tamu sejak kedatangan hingga keberangkatan. Pengalaman kerja menjadi nilai tambah; peran ini mencakup check-in, penanganan permintaan, pembayaran, serta promosi fasilitas hotel.
Tugas utama
- Menyambut tamu, melakukan check-in, menanggapi permintaan, dan menyelesaikan pembayaran.
- Memberikan layanan istimewa dan pengalaman yang personal kepada tamu.
- Mempromosikan fasilitas hotel dan menawarkan layanan tambahan untuk meningkatkan pengalaman tamu.
Kualifikasi utama
- Berorientasi pada layanan.
- Memiliki kemampuan komunikasi lisan dan tulisan yang baik.
- Warga Negara Indonesia.
- Fasih berbahasa Inggris; bahasa tambahan menjadi nilai plus.
- Pengalaman kerja dengan Opera atau sistem terkait menjadi nilai tambah.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs AccorHotel.
Deskripsi pekerjaan
Reception Agent First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. Employee benefit card offering discounted rates at Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, What you will be doing: Greet, check-in, respond to requests and settle accounts while providing exceptional service Take initiative to add a personalized experience Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
Your experience and skills include: Service focused personality is essential Good verbal and written communication skills.
Indonesian Citizen Experience is an asset Prior experience working with Opera or a related system Fluency in English additional languages are a plus Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet.
Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.