BPO Management - Warehouse (Medan)
Shopee Indonesia · Jakarta, Indonesia
Sekilas tentang pekerjaan ini
Shopee Indonesia mencari BPO Management - Warehouse untuk mengelola pemenuhan tenaga kerja, koordinasi vendor, serta orientasi dan pelatihan Daily Workers. Posisi ini mensyaratkan pengalaman kerja minimal 2 tahun dan kesediaan ditempatkan di Medan.
Tugas utama
- Memastikan pemenuhan tenaga kerja harian sesuai kebutuhan operasional.
- Mengoordinasikan permintaan tenaga kerja dengan vendor pihak ketiga.
- Memvalidasi informasi pekerja dan jadwal penempatan.
- Memantau pemenuhan tenaga kerja serta mengatasi kendala bersama pihak terkait.
- Melakukan orientasi dan pelatihan bagi Daily Workers serta mengevaluasi hasilnya.
Kualifikasi utama
- Bersedia ditempatkan di Medan.
- Minimal lulusan S1 dari jurusan apa pun.
- Minimal 2 tahun pengalaman di workforce management atau bidang operasional terkait.
- Mahir menggunakan Microsoft Excel atau Google Sheets.
- Diutamakan memiliki latar belakang Manufacturing, Warehouse, atau Logistic.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs Shopee Indonesia.
Deskripsi pekerjaan
- Ensure daily workforce fulfillment meets operational manpower requirements.
- Coordinate manpower requests with third-party vendors to maintain adequate workforce supply.
- Validate worker information and deployment schedules to ensure operational accuracy.
- Monitor workforce fulfillment, identify issues, and coordinate timely resolutions with relevant stakeholders.
- Conduct onboarding and training to prepare Daily Workers for operational assignments.
- Evaluate training outcomes and manage system access for qualified workers.
Requirements
- Willing to be placed in Medan
- Background in Manufacturing/Warehouse/Logistic is highly preferred
- Hold a minimum Bachelor's degree in any major.
- Has prior min. 2 years of working experience in workforce management, manpower fulfillment, warehouse operations, vendor management, or a related operational role.
- Proficient in Microsoft Excel or Google Sheets for data management, reporting, and analysis.
- Strong communication, coordination, and stakeholder management skills.
- Strong analytical and problem-solving skills with attention to detail.
- Able to collaborate and coordinate effectively with cross-functional stakeholders in a structured work environment.