Banquet Manager | AYANA Komodo
AYANA Hospitality · Badjo, Indonesia
Sekilas tentang pekerjaan ini
AYANA Hospitality mencari Banquet Manager untuk mengelola acara dan operasional banquet di resor AYANA Komodo, Labuan Bajo, Indonesia. Posisi ini ditujukan bagi kandidat dengan minimal 3 tahun pengalaman relevan di industri hospitality.
Tugas utama
- Mengawasi acara banquet dan memastikan kepuasan pelanggan.
- Memastikan operasional serta kualitas makanan dan minuman selama acara.
- Memimpin, melatih, dan mengelola staf banquet.
- Mengelola inventaris peralatan dan perlengkapan acara.
- Berkolaborasi dengan klien dan manajer departemen untuk merencanakan acara.
Kualifikasi utama
- Minimal 3 tahun pengalaman relevan di industri hospitality.
- Gelar Sarjana atau setara di bidang Hospitality atau terkait.
- Kemampuan komunikasi lisan dan tulisan dalam bahasa Inggris dan Indonesia.
- Pengalaman mengelola dan melatih tim di lingkungan kerja dinamis.
- Mahir menggunakan Microsoft Office dan Google Suite.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs AYANA Hospitality.
Deskripsi pekerjaan
AYANA Hospitality, one of the world-renowned hotel and resort groups, is currently seeking a Banquet Manager for their AYANA Komodo luxury resort located in Labuan Bajo, Indonesia. The chosen candidate will be responsible for managing the organization and administration of all banquet-related events and activities. The Banquet Manager will be overseeing the execution of top-quality food and beverage services, ensuring customer satisfaction, and facilitating communication between all relevant staff.
Responsibilities
- Supervise and manage all banquet events within the resort, while guaranteeing optimal customer service and satisfaction
- Ensure that all banquet operations run smoothly and efficiently while inspecting food and beverage quality during events
- Manage, train, and lead banquet staff members in delivering excellent customer service while following standard operating procedures
- Manage inventory and stock control related to equipment and supplies needed for banquet-related events
- Create and maintain a positive, enthusiastic working environment that heightens morale and productivity among team members
- Collaborate with other department managers and clients to schedule and ensure flawless execution of various events, including weddings, corporate events, and private parties
- Establish strong relationships with clients and take into consideration customer feedback and requests when planning future events
Requirements
- Minimum of 3 years of relevant work experience in the hospitality industry
- Bachelor's Degree or equivalent in Hospitality, or related field
- Excellent verbal and written communication skills in both English and Indonesian
- Demonstrated experience in managing and training a team of staff members in a fast-paced and dynamic environment
- Proficient with computer programs for creating spreadsheets and documents such as Microsoft Office and Google Suite
- Problem-solving skills to effectively resolve issues related to all aspects of banquet operations
- Ability to work flexible hours, including evenings, weekends, and holidays.