B2B Account Manager (FMCG & Manufacturing)
Blibli · Kota Jakarta Pusat
Sekilas tentang pekerjaan ini
Sebagai Account Senior Officer di Blibli (PT Global Digital Niaga Tbk), Anda meningkatkan proses operasional akun untuk unit B2B FMCG & Manufacture. Posisi ini berlokasi di Kota Jakarta Pusat dan ditujukan bagi kandidat dengan pengalaman 3–4 tahun.
Tugas utama
- Meningkatkan alur registrasi vendor serta proses pembuatan dan pemeliharaan SKU.
- Menganalisis kinerja alur PO untuk mendukung kepatuhan SLA.
- Meningkatkan kualitas pelaporan RFQ, PO, dan aktivitas indent.
- Berkoordinasi dengan Finance untuk menyelesaikan masalah invoice settlement.
- Memimpin perbaikan onboarding B2B dan membimbing junior officers.
Kualifikasi utama
- Minimal S1 dengan IPK minimal 3,00 dari 4,00.
- Pengalaman kerja 3–4 tahun.
- Menguasai ERP untuk registrasi vendor, analisis PO, dan pengelolaan SKU.
- Menguasai Microsoft Excel untuk analisis data dan pelaporan operasional.
- Memiliki kemampuan analitis, problem-solving, komunikasi terstruktur, dan membimbing junior officers.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs Blibli.
Deskripsi pekerjaan
Job title
Account Senior Officer
Job ID
GDN.INS.D02.U04.S1001.S2001.S3001.P308.GDN-6
Job level
6
Company
PT Global Digital Niaga Tbk
Division
Institution
Department
Institutions
Unit
B2B
Sub-unit 1
B2B
Sub-unit 2
B2B Account Management
Sub-unit 3
FMCG & Manufacture
Job summary
As an Account Senior Officer, you will improve and analyze account operational processes by enhancing vendor registration workflows, PO flow performance, operational reporting quality, and SKU management to support SLA adherence and operational readiness. You will do this by providing technical guidance to junior officers, coordinating with Finance on invoice settlement issues, leading small process improvement initiatives for onboarding execution, and advising account teams based on operational signals.
This role exists to strengthen process efficiency, data quality, and operational decision support while providing technical guidance within the account operations function.
Responsibilities
Improve vendor registration workflows to enhance accuracy, compliance, and processing efficiency
Analyze PO flow performance and provide technical guidance to junior officers to support SLA adherence
Enhance operational reporting on RFQ, PO, and indent activities by improving data quality and analysis for operational decision support
Coordinate with Finance to resolve invoice settlement issues and advise on process improvements to ensure timely completion
Improve SKU creation and maintenance processes to support operational readiness and new product activation
Provide technical guidance and mentoring to junior officers in handling pricing and stock-related operational inquiries
Lead small process improvement initiatives to streamline onboarding execution and ensure smooth B2B customer activation
Support account teams by analyzing operational signals and advising on actions to maintain account activity and consistency
Education
Minimum bachelor's degree with minimum GPA of 3.00 out of 4.00
Years of experience
3-4
Technical skill
ERP systems for vendor registration, PO flow analysis, SKU creation, and maintenance
Operational reporting systems for RFQ, PO, and indent analysis
Billing and invoicing systems for settlement issue analysis and resolution
Microsoft Excel for operational data analysis and reporting enhancement
B2B onboarding systems for process improvement and activation tracking
Additional requirement
Analytical thinking to identify process gaps and improvement opportunities
Ability to provide technical guidance and mentoring to junior officers
Problem-solving capability for operational and settlement issues
Structured communication in advising teams on operational actions
Judgment in prioritizing process improvements and operational signals
Managerial competency
Execution
Judgment & Decision Making
Coaching
Delegation & Empowerment
Profitability Focus
Functional competency
Account Operations Process Improvement
Operational Analysis and Advisory
Technical Guidance and Knowledge Sharing
Data Quality and Reporting Enhancement
B2B Onboarding Process Optimization
Core competency
Customer First
Act Fast & Practical
Be The Solution
Continuous Improvement