Account Associate (Account Management)

Cove Living · Jakarta, ID

Sekilas tentang pekerjaan ini

Cove Living mencari Account Associate untuk mengelola hubungan dan operasional mitra properti di Jakarta, dengan kontrak enam bulan dan potensi menjadi karyawan tetap. Posisi ini terbuka bagi lulusan baru yang terorganisasi dan komunikatif; pengalaman di real estate, hospitality, atau startup tahap awal menjadi nilai tambah.

Tugas utama

  • Membangun hubungan jangka panjang dengan klien dan pemangku kepentingan
  • Menganalisis data dan observasi untuk menemukan pola serta wawasan
  • Menyusun penilaian operasional dan rekomendasi strategis bagi mitra
  • Melatih tim mitra dan memeriksa properti untuk memastikan kepatuhan SOP
  • Menyiapkan laporan, mendukung pertumbuhan akun, serta membantu perpanjangan kontrak dan negosiasi

Kualifikasi utama

  • Sarjana dari jurusan apa pun
  • Pengalaman di real estate, hospitality, atau startup tahap awal diutamakan
  • Mampu menganalisis data, termasuk pivot table dan rumus dasar Excel
  • Mahir menggunakan teknologi serta memahami kebutuhan pengguna
  • Komunikatif, terorganisasi, asertif, dan berorientasi pada hasil

Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs Cove Living.

Deskripsi pekerjaan

Cove started with renting coliving spaces. Now we’ve expanded to more than just coliving spaces, providing flexibility for comfortable and enjoyable long term or short term stays in our beautiful properties. With over 8000 rooms across Singapore and Indonesia, we’re

living our mission

and growing our homes in South Korea and Japan.

Believing in the

power of a team

, we aim to build the leading tech flexible living platform in Asia Pacific, providing high quality and community-centric accommodations. Here we also encourage authenticity and fun to fully embrace

being human

in a driven and

result focused

environment to

make things happen

and ensure the dream becomes a reality.

With an office located in the bustling Blok M area, our Jakarta office is easily accessible by public transport and surrounded by a wide array of trendy eateries, creating an ideal environment for work-life balance and convenience.

Come

enjoy the journey

with us and become a Cove Superstar!

Job Title

Account Associate

Job-Type

6 months contract with potential for permanent employment

Reports To

Sr. Account Manager

Location

Jakarta

What you’ll be doing

  • Build strong, long-term relationships with clients and stakeholders
  • Identify patterns and insights through data analysis and qualitative observations
  • Develop operational assessments and provide strategic recommendations to partners
  • Conduct regular training sessions for partners’ teams to ensure effective implementation of SOPs
  • Prepare reports, presentations, and account review materials for clients
  • Identify account growth opportunities and support partners in resolving operational issues when needed
  • Conduct routine property inspections and submit inspection reports to ensure compliance
  • Support contract renewals and negotiations

What makes you a great fit

  • Bachelor Degree in any major
  • Preferably has experience working in the real estate, hospitality industry, and/or early-stage startup
  • Tech-savvy (able to write product documentation and understand users’ pain points)
  • Fresh graduates who are highly organized and have excellent communication skills are welcome to apply
  • Excellent communication and relationship-building skills
  • Data analysis and understanding are a must (minimum pivot table and basic excel formulas)
  • Assertive and well organized
  • Result oriented
  • Always learning and having a continuous improvement mindset
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