Transfer Service
DOKU · HO Jakarta, Jakarta Selatan, DKI Jakarta, Indonesia
Sekilas tentang pekerjaan ini
Transfer Service di DOKU bertanggung jawab atas proses administratif dan operasional transaksi pencairan dana, termasuk memastikan akurasi, optimalisasi, dan kepatuhan. Posisi ini berlokasi di HO Jakarta, Jakarta Selatan, DKI Jakarta; posting tidak menyebutkan tingkat pengalaman yang dibutuhkan.
Tugas utama
- Melakukan rekonsiliasi transaksi dan memastikan akurasinya.
- Memeriksa status transaksi serta mengelola mata uang harian mitra.
- Menyiapkan dan menyampaikan laporan transaksi harian kepada pihak terkait.
- Menangani keluhan merchant terkait pencairan dana.
- Mengelola dokumen serta memantau deposit, top up, pencairan, settlement, dan refund.
Kualifikasi utama
- Teliti dan terorganisasi.
- Memiliki komunikasi, pemecahan masalah, dan kolaborasi yang baik.
- Mampu merespons pertanyaan secara akurat dan tepat waktu.
- Memahami rekonsiliasi transaksi dan proses remittance.
- Memahami standar kepatuhan dan regulasi, seperti PPATK dan BI.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs DOKU.
Deskripsi pekerjaan
About The Role: Responsible for Proceeding administrative and operational Process of disbursement Transaction and updating data related to it to Ensure process Optimization, accuracy & Compliance. What Will You Do: Proceed Transaction reconciliation and ensure its accuracy to provide optimal and high-quality services. Manage daily currency that used by partners to Ensure process Optimization.
Check transaction status to Ensure process Optimization Prepare and deliver report daily transactions to finance, regulatory parties (PPATK & BI), management and all partners for the purpose of process accountability & transparency. Providing respond toward Merchants complain related to disbursement to ensure solvency effectiveness which also comply to related policy-procedures.
Proceed Document filling (agreements, merchants documents, regulatory letters) and responsible for its completion to Ensure process Optimization & Compliance toward certain policy-procedures. Monitor & Check deposit, do top up, disbursement, settlement, and refund from partner in remittance system to Ensure process Optimization & Compliance toward certain policy-procedures.
Soft Skill Requirements: Detail-oriented and organized Effective communication and problem-solving skills Ability to respond to inquiries with accuracy and timeliness Strong teamwork and collaboration skills Technical Skill Requirements: Knowledge of transaction reconciliation and remittance processes Familiarity with compliance and regulatory standards (e.g., PPATK & BI) Ability to handle document management and reporting