Student Advisor
Ruangguru · Jakarta Selatan - Pasar Minggu
Sekilas tentang pekerjaan ini
Student Advisor di Ruangguru mendampingi siswa dalam perjalanan belajar, memantau kemajuan mereka, serta mendukung kegiatan sales. Posisi ini ditujukan bagi kandidat dengan pengalaman 1–2 tahun di bidang terkait dan berlokasi di Pasar Minggu, Jakarta Selatan.
Tugas utama
- Memantau kemajuan belajar siswa dan menyampaikan pembaruan kepada Academic Team
- Membangun hubungan dengan siswa melalui motivasi, bimbingan, dan dukungan
- Mendukung kegiatan sales dengan berinteraksi bersama calon siswa
- Memberikan saran, masukan, dan solusi untuk membantu siswa mencapai tujuan belajar
- Mencapai target individu dan tim untuk engagement, presentasi, dan sales
Kualifikasi utama
- Minimal pendidikan Diploma 3 dari jurusan apa pun
- Pengalaman 1–2 tahun di Sales, Marketing, Business Development, Customer Success, Business Operations, atau bidang terkait
- Keterampilan interpersonal dan membangun hubungan yang kuat, dengan orientasi pada pelanggan
- Kemampuan komunikasi yang sangat baik
- Memiliki smartphone pribadi dan laptop
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs Ruangguru.
Deskripsi pekerjaan
Ruangguru is a tech-enabled education company that provides a one-stop learning experience for students to have better access to quality content and service. Ruangguru has allowed students to access better quality educational content in the form of learning videos, question banks, test-prep materials, and study notes. Ruangguru platform has been proven to not only help families reduce the cost for education, but also elevate student outcomes.
However, there are still problems such as equality and disparity to solve. We believe that technology is the key to jump forward to solve this problem.
Job description
- Monitor students' learning progress and communicate relevant updates to the Academic Team while taking appropriate follow-up actions.
- Build strong relationships with students by providing motivation, guidance, and continuous support throughout their learning journey.
- Support sales activities by engaging prospective students and assisting them in making informed decisions.
- Provide consistent advice, feedback, and solutions to help students achieve their learning goals.
- Achieve individual and team targets for student engagement, presentations, and sales performance.
Qualifications
- Minimum Diploma 3 education in any discipline
- 1–2 years of experience in Sales, Marketing, Business Development, Customer Success, Business Operations, or related fields. Experience in education, English courses, or startups is a plus.
- Strong interpersonal and relationship-building skills with a customer-oriented mindset.
- Detail-oriented with excellent organizational and time management skills.
- Excellent communication skills.
- Have a personal smartphone and laptop.
- Target-driven, proactive, and able to work independently as well as collaboratively in a team.