Branch Manager
Ruangguru · Depok
Sekilas tentang pekerjaan ini
Ruangguru membuka posisi Branch Manager di Depok untuk kandidat dengan pengalaman kepemimpinan. Posisi ini bertanggung jawab mengelola operasional cabang, kegiatan pemasaran, kinerja bisnis, dan pengalaman pelanggan.
Tugas utama
- Mengawasi operasional cabang dan pelaksanaan proses akademik.
- Menjalankan inisiatif cabang, acara, promosi, dan kegiatan pemasaran.
- Mengelola kinerja Profit & Loss (PnL) dan mengoptimalkan pendapatan.
- Mengawasi pengalaman pelanggan, kualitas layanan, dan kepuasan pelanggan.
Kualifikasi utama
- Gelar Sarjana dari jurusan apa pun.
- Pengalaman kepemimpinan di Sales & Marketing, Business Development, atau Business Operations.
- Pengetahuan people management dan pengalaman menangani tim.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs Ruangguru.
Deskripsi pekerjaan
Ruangguru is an educational technology company that provides an integrated learning experience, enabling students to gain better access to high-quality educational content and services. Through the Ruangguru platform, students can access educational videos, question banks, exam preparation materials, and learning summaries. The presence of Ruangguru has helped families gain access to more affordable education while also improving students’ learning outcomes.
However, challenges such as equal access to education and educational disparities remain significant issues that need to be addressed. We believe that technology is key to driving meaningful change and delivering higher-quality education for everyone.
Job description
- Coordinate and oversee the operations of one or multiple branches within the assigned regional area, ensuring smooth branch operations and effective execution of academic processes.
- Lead and execute branch-level initiatives, including events, promotions, and other marketing activities, to drive student engagement, acquisition, and enrollment.
- Manage branch Profit & Loss (PnL) performance by assessing local market conditions, identifying current and potential sales opportunities, and implementing strategies to optimize revenue and business performance.
- Oversee the end-to-end customer experience and journey, ensuring service quality, customer satisfaction, and long-term customer loyalty
Qualifications
- Bachelor’s Degree in any major
- Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an learning center/educational/start-up environment is advantageous)
- Good knowledge of people management and experience in handling a team