Relationship Management - Business Development, ShopeeFood (Bogor)
Shopee Indonesia · Jakarta, Indonesia
Sekilas tentang pekerjaan ini
Shopee Indonesia membuka posisi Relationship Management - Business Development untuk ShopeeFood, dengan tanggung jawab mengembangkan hubungan dan pertumbuhan merchant SMB. Posisi ini ditujukan bagi kandidat berpengalaman 1–3 tahun di Sales dan Account Management; lokasi tercantum Jakarta, Indonesia, sementara judul menyebut Bogor.
Tugas utama
- Mengelola hubungan dengan portofolio merchant SMB ShopeeFood.
- Mendorong pertumbuhan penjualan, volume pesanan, dan keterlibatan merchant.
- Menganalisis metrik kinerja merchant dan menyusun rekomendasi berbasis data.
- Merancang promosi dan kampanye pemasaran untuk meningkatkan visibilitas dan penjualan.
- Berkolaborasi lintas tim, memantau kinerja, dan memastikan kepatuhan terhadap kebijakan platform.
Kualifikasi utama
- Sarjana dari jurusan apa pun.
- Pengalaman 1–3 tahun di Sales dan Account Management.
- Mahir menggunakan Excel dan memiliki kemampuan komunikasi yang baik.
- Berpengalaman bekerja di lingkungan yang dinamis.
- Tertarik atau berpengalaman di food delivery dan e-commerce; mampu bekerja sama dan berorientasi target.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs Shopee Indonesia.
Deskripsi pekerjaan
- Manage and develop strong relationships with a portfolio of SMB merchants on the ShopeeFood platform.
- Drive merchant growth by identifying opportunities to increase sales performance, order volume, and overall platform engagement.
- Analyze merchant performance metrics such as GMV, order growth, conversion rates, and campaign participation to provide actionable business insights.
- Recommend and implement strategic promotional activities and marketing campaigns to enhance merchant visibility and sales.
- Act as a trusted business advisor to merchants by providing data-driven recommendations related to pricing, menu optimization, promotions, and operational improvements.
- Collaborate with cross-functional teams including marketing, operations, and campaign teams to execute growth initiatives.
- Monitor merchant performance regularly and provide structured performance reports and improvement plans.
- Ensure merchants comply with platform policies, operational standards, and service quality requirements.
- Proactively identify new business opportunities and growth strategies within the assigned merchant portfolio.
Requirements
- Bachelor’s degree in any major.
- 1–3 years of experience in Sales and Account Management.
- Target-oriented.
- Good communication skills.
- Proficient in using Excel.
- Experience working in a dynamic environment.
- Experience or interest in food delivery and e-commerce business.
- Able to work well in a team.