QA & Product Operations Specialist

• Serve as a key driver for two main functional areas: Performance Testing and Standard Operating Procedures (SOPs).
• Develop, implement, and continuously update SOPs for testing workflows to ensure consistency, quality, and best practices across the team.
• Collaborate with developers, product managers, and stakeholders to define performance metrics.
• Configure test environments to mimic production setups, ensuring that all necessary hardware, software, and network configurations are in place.
• Conduct comprehensive performance tests, including load testing, stress testing, endurance testing, and spike testing.
• Use various automated and manual tools to simulate user activity and load.
• Analyze test results to identify performance bottlenecks and issues, comparing actual performance against expected benchmarks.
• Document test findings and create detailed performance reports in alignment with established SOPs.
• Provide actionable insights and recommendations for performance improvements.
• Communicate results effectively to development teams and stakeholders.
• Investigate, identify, and report bugs discovered in testing flows.
• Conduct ad-hoc tests and support other tasks related to team goals.

Requirements

• Bachelor's degree or higher, preferably in IT, Computer Science, or a related field.
• Proven ability to document processes and maintain structured SOPs.
• Proficient in English to facilitate cross-border communications and collaborations.
• Proficient with Microsoft Excel; familiarity with SQL is a plus.
• Strong analytical, problem-solving, and logical thinking skills.
• Self-motivated, comfortable with ambiguity, and adaptable to changes in a fast-paced environment.
• Strong sense of ownership, excellent team spirit, and a highly detail-oriented approach.