Operational Manager - ADRIANA COCINA & BAR
AccorHotel · Kuta Selatan, Bali, id
Sekilas tentang pekerjaan ini
AccorHotel mencari Operational Manager untuk mengelola Adriana Cocina & Bar di Kuta Selatan, Bali, serta memastikan layanan dan kualitas outlet tetap terjaga. Pengalaman sebelumnya di hotel, resort, restoran upscale, atau operasi F&B bervolume tinggi diutamakan.
Tugas utama
- Mengelola operasional harian Adriana Cocina & Bar agar berjalan lancar dan efisien.
- Menjaga standar layanan tamu, kualitas makanan dan minuman, serta penyajian.
- Membantu perencanaan menu, promosi, acara khusus, dan inisiatif peningkatan pendapatan.
- Memantau kepuasan tamu dan menanggapi umpan balik, permintaan, serta keluhan.
Kualifikasi utama
- Pengalaman hotel, resort, restoran upscale, atau operasi F&B bervolume tinggi diutamakan.
- Memahami operasional restoran, standar layanan, produk makanan dan minuman, serta pengendalian biaya.
- Memahami penganggaran, peramalan, inventaris, dan manajemen pendapatan.
- Memiliki kemampuan kepemimpinan, komunikasi, interpersonal, dan pemecahan masalah yang baik.
- Berorientasi pada layanan tamu dan mampu menangani situasi sulit secara profesional.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs AccorHotel.
Deskripsi pekerjaan
ABOUT THE ROL E •Manage the daily operations of Adriana Cocina & Bar to ensure smooth and efficient service. •Ensure consistently high standards of guest service, food quality, beverage quality, and presentation. •Assist in menu planning, promotions, special events, and other initiatives to increase outlet revenue and guest engagement. •Monitor guest satisfaction and respond promptly and professionally to feedback, requests, and complaints.
YOUR SKILLS & EXPERIENCES •Previous experience in a hotel, resort, upscale restaurant, or high-volume F&B operation is preferred. •Strong knowledge of restaurant operations, service standards, food and beverage products, and cost control. •Good understanding of budgeting, forecasting, inventory, and revenue management. •Excellent leadership, communication, interpersonal, and problem-solving skills. •Strong guest-service orientation and ability to handle challenging situations professionally.
WHY WORK FOR ACCOR •Employee benefit card offering discounted rates at Accor hotels worldwide. •Develop your talent through Accor’s learning programs. •Opportunity to grow within your property and across the world! •Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet.
Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.