Merchant Success Lead (Sumatera Selatan & Bangka Belitung)
BukuWarung · South Jakarta, Jakarta Selatan, Jakarta Raya, Indonesia
Sekilas tentang pekerjaan ini
BukuWarung mencari Merchant Success Lead untuk wilayah Sumatera Selatan dan Bangka Belitung; lokasi yang tercantum adalah Jakarta Selatan. Peran ini memimpin tim sales, memastikan pelaksanaan penjualan dan kepatuhan, serta menjaga hubungan dengan merchant.
Tugas utama
- Memimpin dan membimbing tim sales untuk mencapai target penjualan.
- Meningkatkan proses penjualan serta memastikan kepatuhan terhadap kebijakan dan aturan.
- Mengatur pelaksanaan proyek, kegiatan, rute, dan produktivitas tim.
- Memantau aktivitas penjualan, menganalisis data, dan membuat laporan kinerja.
- Menjaga hubungan dengan merchant serta menangani pertanyaan dan keluhan mereka.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs BukuWarung.
Deskripsi pekerjaan
Job Description: Team Leadership Provide effective leadership to the sales team, motivating and guiding them to achieve individual and collective sales goals. Continuously evaluate and improve sales processes and procedures to enhance efficiency and effectiveness. Foster effective communication and collaboration with other departments such sales operations & strategy, merchant happiness & Lending operations Compliance: Ensure compliance with company policies, industry regulations, and ethical standards in all sales activities.
Monitor and enforce adherence to pricing guidelines, sales policies, and contractual obligations Sales Planning execution Responsible for the execution of project events and daily/weekly route planning Responsible to ensure teams productivity are met Monitor sales activities, analyze sales data, and generate reports on sales perfo rmance, including key metrics such as sales revenue, customer acquisition, conversion rates, and customer satisfaction.
Merchant Relationship Build and maintain strong relationships with key merchant Address merchants inquiries and concerns promptly, ensuring a high level of merchants satisfaction Collaborate with the MSE & MSR to identify opportunities for upselling, cross-selling, and repeat business