Merchant Success Lead (Java Area)
BukuWarung · South Jakarta, Jakarta Selatan, Jakarta Raya, Indonesia
Sekilas tentang pekerjaan ini
BukuWarung mencari Merchant Success Lead (Java Area) untuk memimpin tim sales, merencanakan aktivitas penjualan, memastikan kepatuhan, dan menjaga hubungan dengan merchant. Posisi ini berlokasi di Jakarta Selatan, Jakarta Raya.
Tugas utama
- Memimpin dan memotivasi tim sales mencapai target penjualan
- Meningkatkan efisiensi proses dan prosedur penjualan
- Memastikan kepatuhan terhadap kebijakan, regulasi, dan standar etika
- Merencanakan rute mingguan serta menjalankan proyek dan acara
- Membina hubungan dengan merchant dan mengidentifikasi peluang penjualan lanjutan
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs BukuWarung.
Deskripsi pekerjaan
MSL Job Description & Responsibilities Team Leadership Provide effective leadership to the sales team, motivating and guiding them to achieve individual and collective sales goals. Continuously evaluate and improve sales processes and procedures to enhance efficiency and effectiveness. Foster effective communication and collaboration with other departments such sales operations & strategy, merchant happiness & Lending operations Compliance: Ensure compliance with company policies, industry regulations, and ethical standards in all sales activities.
Monitor and enforce adherence to pricing guidelines, sales policies, and contractual obligations Sales Planning execution Responsible for the execution of project events and daily/weekly route planning Responsible to ensure teams productivity are met Monitor sales activities, analyze sales data, and generate reports on sales performance, including key metrics such as sales revenue, customer acquisition, conversion rates, and customer satisfaction.
Merchant Relationship Build and maintain strong relationships with key merchant Address merchants inquiries and concerns promptly, ensuring a high level of merchants satisfaction Collaborate with the MSE & MSR to identify opportunities for upselling, cross-selling, and repeat business.