Merchant Success Lead (Bengkulu)
BukuWarung · South Jakarta, Jakarta Selatan, Jakarta Raya, Indonesia
Sekilas tentang pekerjaan ini
Merchant Success Lead (Bengkulu) di BukuWarung memimpin tim sales, mendukung pencapaian target, dan menjaga hubungan dengan merchant. Lokasi yang tercantum adalah South Jakarta, Jakarta Selatan, Jakarta Raya, Indonesia.
Tugas utama
- Memimpin dan membimbing tim sales untuk mencapai target.
- Menjalankan proyek, acara, serta perencanaan rute harian dan mingguan.
- Memantau produktivitas dan menganalisis kinerja penjualan.
- Memastikan aktivitas sales mematuhi kebijakan dan ketentuan perusahaan.
- Membangun hubungan dengan merchant dan menangani pertanyaan serta keluhan.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs BukuWarung.
Deskripsi pekerjaan
Job Description: Team Leadership Provide effective leadership to the sales team, motivating and guiding them to achieve individual and collective sales goals. Continuously evaluate and improve sales processes and procedures to enhance efficiency and effectiveness. Foster effective communication and collaboration with other departments such sales operations & strategy, merchant happiness & Lending operations Compliance: Ensure compliance with company policies, industry regulations, and ethical standards in all sales activities.
Monitor and enforce adherence to pricing guidelines, sales policies, and contractual obligations Sales Planning execution Responsible for the execution of project events and daily/weekly route planning Responsible to ensure teams productivity are met Monitor sales activities, analyze sales data, and generate reports on sales performance, including key metrics such as sales revenue, customer acquisition, conversion rates, and customer satisfaction.
Merchant Relationship Build and maintain strong relationships with key merchant Address merchants inquiries and concerns promptly, ensuring a high level of merchants satisfaction Collaborate with the MSE & MSR to identify opportunities for upselling, cross-selling, and repeat business