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IT Operations Staff

BINUS University · Semarang

Sekilas tentang pekerjaan ini

IT Operations Staff di BINUS University bertanggung jawab atas pemeliharaan operasional dan infrastruktur IT, instalasi aplikasi, serta dukungan teknis bagi pengguna. Posisi ini berlokasi di Semarang dan terbuka bagi lulusan minimal D3 atau mahasiswa semester 6 tanpa pengalaman kerja.

Tugas utama

  • Memelihara keandalan sistem, aplikasi, jaringan, dan infrastruktur IT.
  • Menangani masalah perangkat keras, sistem operasi, dan aplikasi.
  • Memelihara server domain controller, file server, dan mail server.
  • Memasang aplikasi serta mendukung pengguna dalam mengakses sistem IT.
  • Mencatat inventaris dan riwayat masalah perangkat serta solusi troubleshooting.

Kualifikasi utama

  • Minimal Diploma Degree (D3) atau mahasiswa universitas semester 6.
  • Tidak memerlukan pengalaman kerja.
  • Memiliki pengetahuan dan kemampuan menggunakan berbagai sistem yang diperlukan.

Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs BINUS University.

Deskripsi pekerjaan

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

IT Operation Maintenance

  • Maintain the reliability and availability of IT Operation and Infrastructure (system and application, network and IP telephony)
  • Handle and repair problems related with IT Operation coverage (i.e., hardware, operating system, software application)
  • Maintain good condition of the computer hardware, operating system, and other software applications
  • Provide proper trouble shooting solutions for users in related area
  • Maintain the domain controller server, file server, and mail server
  • Maintain documentation of all Computer Laboratory & IT inventory
  • Provide guidance and suggest various solution in handling matters in IT Operation coverage area (database & application, network, IT infrastructure)

Data & Application

  • Install required application in Computer Laboratory and related users
  • Handle application installation process and maintenance
  • Prepare system documentation of related application and its changes

Network & Technical Support

  • Arrange user access login in related area
  • Distribute IT equipment and installing the network system
  • Participate in identifying the needs for additional hardware and software components required according to related task
  • Assist users in accessing the IT system and software
  • Install and distribute computers’ staff
  • Arrange logbook/history of all reported problems and trouble shoots of components within the system

Management Support Activities

  • Provide Report to direct Supervisor
  • Suggest improvement process related to activities in area of responsibilities (especially related to time concern, effort and cost)
  • Perform activities related to Quality Management System
  • Perform additional tasks related to key responsibilities as required by Direct Supervisor

Education Requirement

  • Minimum Diploma Degree (D3) or University Student (6th Semester)

Work Exposure/ Experience

  • No working experience

Special Skill

  • Knowledge and ability to use various system required

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!

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