Head of People Experience
Paxel · Jakarta, Jakarta, ID
Sekilas tentang pekerjaan ini
Paxel mencari Head of People Experience untuk memimpin pengembangan pengalaman karyawan di perusahaan logistik dan pengiriman yang berkembang pesat di Indonesia. Posisi yang berlokasi di Jakarta ini ditujukan bagi kandidat dengan pengalaman minimal 10 tahun di HR, People Experience, atau Organizational Development, termasuk minimal 5 tahun dalam peran kepemimpinan.
Tugas utama
- Menyusun strategi People Experience sesuai tujuan bisnis dan skala operasional
- Merancang perjalanan karyawan dari perekrutan hingga pensiun
- Memimpin strategi rekrutmen, employer branding, dan komunikasi internal
- Meningkatkan engagement, kepuasan, dan retensi karyawan
- Mengembangkan desain organisasi, program pembelajaran, dan inisiatif HR
Kualifikasi utama
- S1 Human Resources, Psychology, Business, atau bidang terkait
- Pengalaman minimal 10 tahun di HR, People Experience, atau Organizational Development
- Pengalaman minimal 5 tahun dalam peran kepemimpinan
- Memahami peraturan ketenagakerjaan Indonesia dan dinamika tenaga kerja
- Berpengalaman memimpin tim besar, beragam, dan tersebar secara geografis
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs Paxel.
Deskripsi pekerjaan
About The Role
We are seeking a strategic Head of People Experience to lead the design and execution of a world-class employee journey across our fast-growing logistics and delivery operations in Indonesia. This role will be instrumental in shaping company culture, growth & innovation, enhancing employee engagement, and ensuring a consistent, meaningful experience for all employees across the organization.
Key Responsibilities
- People Experience Strategy
- Develop and implement a comprehensive People Experience strategy aligned with business goals and operational scale.
- Design end-to-end employee journey frameworks (hire-to-retire) tailored for both corporate and field employees.
- Champion a culture of inclusion, safety, and high performance across all levels.
- Recruitment & Employer Branding
- Design a recruitment strategy to attract and recruit top talent.
- Develop employer branding programs across channels.
- Develop internal communication framework to ensure effective communication across all employees.
- Employee Engagement & Culture
- Lead initiatives to measure and improve employee engagement, satisfaction, and retention.
- Translate feedback (surveys, focus groups, operational insights) into actionable programs.
- Strengthen company values and ensure they are embedded in daily operations.
- Organizational Development & Learning
- Partner with leadership to drive organizational design, workforce planning, performance management, and change management.
- Build leadership development programs for managers across hubs, warehouses, and HQ.
- Support talent growth and internal mobility in a high-volume, fast-paced environment.
- HR Programs & Initiatives
- Oversee onboarding, recognition, well-being, and learning programs.
- Introduce digital tools and platforms to enhance employee communication and services.
- Ensure compliance with Indonesian labor laws and industry regulations.
Skills & Qualification
- Bachelor’s degree in Human Resources, Psychology, Business, or related field (Master’s preferred).
- 10+ years of solid experience in HR, People Experience, or Organizational Development roles, with a min. 5+ years in a leadership role.
- Proven experience in startup, logistics, e-commerce, or other high-volume operational industries is highly preferred.
- Strong understanding of Indonesia labor regulations and workforce dynamics.
- Demonstrated ability to lead large, diverse, and geographically distributed teams.
- Experience designing programs for frontline or blue-collar workforce is a strong advantage.
Key Competencies
- Strategic thinking with strong execution capabilities
- Empathy and employee-first mindset
- Strong stakeholder management and communication skills
- Data-driven decision-making
- Adaptability in a fast-paced, high-growth environment
Why Join Us?
- Opportunity to shape the employee experience at scale in one of Indonesia’s fastest-growing logistics companies
- Work closely with senior leadership and influence company culture
- Drive a meaningful impact to a growing organization