Field Investigator - Makassar
Amar Bank · Makassar
Sekilas tentang pekerjaan ini
Amar Bank mencari Field Fraud Investigator untuk menyelidiki dugaan fraud, mengumpulkan bukti, dan mendukung pencegahan fraud. Posisi ini berlokasi di Makassar dan ditujukan bagi kandidat dengan pengalaman minimal 2 tahun di bidang terkait dalam industri jasa keuangan.
Tugas utama
- Menyelidiki kasus fraud dan mengumpulkan bukti melalui kunjungan lapangan.
- Meninjau transaksi mencurigakan dan mengonfirmasi informasi dengan nasabah bila diperlukan.
- Menyusun laporan investigasi dan memperbarui Fraud Case Tracker.
- Memvalidasi serta menjaga kerahasiaan bukti dan dokumentasi investigasi.
- Berkoordinasi dengan pemangku kepentingan internal dan eksternal.
Kualifikasi utama
- Minimal Diploma dari jurusan apa pun.
- Minimal 2 tahun pengalaman anti-fraud, investigasi, atau audit internal di industri jasa keuangan.
- Memahami produk digital dan proses aplikasi di lembaga jasa keuangan.
- Memiliki kemampuan analitis, teknis, dan komputer yang kuat.
- Berintegritas tinggi, beretika, dan bersedia belajar.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs Amar Bank.
Deskripsi pekerjaan
As a Field Fraud Investigator, you will conduct field investigations to verify suspected fraud cases, gather evidence, and support the Bank's fraud prevention initiatives. This role requires strong analytical skills, attention to detail, and the ability to conduct investigations in accordance with established procedures and guidelines.
Responsibilities
- Investigate fraud cases escalated to the Anti-Fraud team (ABADI & Tunaiku) or cases categorized as fraud signals, as assigned by the Anti-Fraud Investigator Supervisor/Team Leader.
- Maintain productivity and quality targets for field investigations while gathering and reporting valuable findings during site visits.
- Prepare clear investigation reports and maintain the Fraud Case Tracker as part of daily activities.
- Collect, validate, and maintain supporting evidence throughout the investigation process while ensuring data confidentiality.
- Review suspicious transactions based on fraud alerts and perform customer confirmation when required.
- Conduct field visits and coordinate with internal and external stakeholders as needed.
- Ensure all investigation documentation is complete, accurate, and maintained in accordance with company policies.
Requirement
- Minimum Diploma degree in any discipline.
- Minimum 2 years of experience in anti-fraud, investigation, or internal audit within the financial services industry.
- Good understanding of digital products and application processes in Financial Services Institutions.
- Strong analytical, technical, and computer skills.
- High integrity, strong ethical standards, and a willingness to learn.
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