Campus Director's Office & Quality Assurance Officer

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We're committed to bringing passion and customer focus to the business.

University & Study Program License

• Ensure the completeness of documentation and validity period related to operational license of BINUS @Campus
• Conduct license extension process for all study programs
• Provide EPSBED report data for related Government / LLDikti
• Remain abreast of trends and government regulation in education, particularly those affecting University operation and educational leadership
• Maintain relationship with internal and external parties related to education license

Accredication Activities

• Conduct and review accreditation process (preparation, self-assessment, data collection, etc) – both national accreditation (BAN) and international accreditation (QS Star, AACSB, ABET, etc)
• Monitor and review accreditation period validity for all study programs
• Conduct accreditation extension process for all study programs
• Maintain relationship with internal and external parties related to accreditation process

Monitoring & Evaluation Activities

• Provide report on BINUS @Campus performance according to agreed standards and ensure that it’s aligned with assigned strategies
• Propose changes for reporting systems in order to streamline procedures, improve productivity, and quality
• Provide performance data for strategic and operational planning
• Liaise between departments in relation to data collection, storage and performance management
• Provide report on monitoring & evaluation activities

Business Process and Standard Activities

• Ensure compliance process implementation in BINUS @Campus
• Organize customer satisfaction survey and provide result review
• Conduct survey process implementation according to agreed timeline
• Receive complaints from stakeholders and communicate with related Units for solutions
• Conduct reoccurrence complaints analysis and provide report

Quality Assurance System

• Implement quality assurance system documents in BINUS @Campus
• Communicate with related units in BINUS @Campus to fulfill the requirements of ISO 9000 or more update version
• Organize Internal audit activities and management review meeting (schedule, supporting documents and implementation)
• Monitor Internal Audit process implementation
• Coordinate with other Units and Auditor to execute internal audit
• Provide data for audit finding reports to management in BINUS @Campus to fulfill ISO 9000 requirements
• Ensure performance data is ready to be used to assess, review and monitor performance across the unit and identify areas for improvement
• Follow up internal audit findings and ensure action from related units

Management Support Activities

• Provide Report to direct Supervisor
• Suggest improvement process related to activities in area of responsibilities (especially related to time concern, effort and cost)
• Perform activities related to Quality Management System
• Perform additional tasks related to key responsibilities as required by Direct Supervisor

Education Requirement

• Minimum Bachelor Degree

Work Exposure/ Experience

• Minimum 2 years of working experience

Special Skill

• Business Process
• ISO

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