S
Assistant Manager Claim Motor
Sunday · Jakarta, ID
Sekilas tentang pekerjaan ini
Sunday mencari Assistant Manager Claim Motor di Jakarta untuk mengawasi operasional klaim motor dan mendukung pengembangan tim klaim. Posisi ini ditujukan bagi kandidat dengan pengalaman minimal 5 tahun di klaim motor, termasuk 2 tahun di posisi Supervisor atau Assistant Manager.
Tugas utama
- Mengawasi verifikasi, penilaian, dan penyelesaian klaim motor sesuai kebijakan dan regulasi OJK.
- Mendukung Manager dalam memimpin, membina, dan mengembangkan tim klaim.
- Menganalisis klaim dan menyarankan perbaikan proses operasional.
- Bernegosiasi dengan bengkel, vendor, pemasok, dan penilai untuk mengendalikan biaya perbaikan.
- Memantau biaya klaim, peluang pemulihan, SLA, dan kelengkapan dokumen.
Kualifikasi utama
- Sarjana Asuransi, Teknik Mesin, Teknik Otomotif, Teknik Industri, atau bidang terkait.
- Pengalaman minimal 5 tahun di klaim motor.
- Pengalaman minimal 2 tahun sebagai Supervisor atau Assistant Manager.
- Sertifikasi asuransi umum AAAIK/AAIK menjadi nilai tambah.
- Kemampuan analitis, teknis, kepemimpinan, komunikasi, dan negosiasi yang kuat.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs Sunday.
Deskripsi pekerjaan
Job Description
- Oversee daily motor claims operations to ensure claim verification, assessment, and settlement processes are conducted accurately, timely, and in compliance with company policies and OJK regulations.
- Support the Manager in leading, coaching, and developing the Claims team to achieve optimal performance and maintain service quality standards.
- Conduct technical claim analysis, identify root causes of delays or discrepancies, and recommend process improvements to enhance operational efficiency and accuracy.
- Negotiate with repair workshops, vendors, suppliers, and assessors to ensure quality repairs are delivered at cost-effective rates.
- Monitor claim costs, recovery opportunities, and ensure all claim processes comply with Service Level Agreements (SLAs), internal policies, and Sunday’s customer service standards.
- Coordinate closely with Underwriting, Reinsurance, Finance, and Compliance departments to ensure complete documentation and timely claim settlement.
Requirements
- Bachelor degree in Insurance, Mechanical Engineering, Automotive Engineering, Industrial Engineering, or other related fields.
- Professional certification in General Insurance (AAAIK/AAIK) will be an high advantage.
- Minimum 5 years of experience in motor claims, with at least 2 years in a Supervisor or Assistant Manager position.
- Strong analytical and technical skills, with solid knowledge of vehicle structures, repair methods, and cost estimation.
- Proven ability to lead and manage a small team while driving operational performance improvements.
- Excellent communication and negotiation skills, with the ability to collaborate effectively with workshops, vendors, and internal stakeholders.
Lowongan ini diambil dari situs karier resmi Sunday. Lokr tidak memproses lamaran: kamu melamar langsung di situs perusahaan, dan info terbaru tentang lowongan ini ada di sana.