Account Manager Intern
PT Zanbio Solusi Indonesia · JAKARTA PUSAT, DKI JAKARTA, ID
Sekilas tentang pekerjaan ini
PT Zanbio Solusi Indonesia mencari Account Manager Intern untuk mendukung pengelolaan klien enterprise dan kegiatan operasional terkait. Posisi magang ini cocok bagi kandidat berlatar belakang Manajemen Logistik yang ingin membangun karier di bidang manajemen klien, di Jakarta Pusat.
Tugas utama
- Mendukung koordinasi dan komunikasi harian dengan klien enterprise
- Membantu onboarding klien, termasuk penyiapan sistem dan koordinasi pelatihan dasar
- Memantau akun, metrik kinerja, dan penggunaan layanan klien
- Berkoordinasi dengan tim internal untuk menangani kebutuhan dan masalah klien
- Mendokumentasikan masalah klien serta membantu menindaklanjuti hingga selesai
Kualifikasi utama
- Memiliki latar belakang Manajemen Logistik
- Termotivasi dan teliti
- Tertarik berkarier di bidang manajemen klien, operasional, dan pengalaman pelanggan
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs PT Zanbio Solusi Indonesia.
Deskripsi pekerjaan
Role Overview
We are looking for a motivated and detail-oriented Key Account Manager Intern to support the day-to-day management of enterprise clients. This role is ideal for individuals with a background in Logistics Management who are interested in building a career in client management, operations, and customer experience within a fast-growing tech-enabled environment.
Key Responsibilities
- Support the management of key enterprise accounts by assisting in day-to-day coordination and communication
- Assist in managing and maintaining relationships with key enterprise clients
- Assist in client onboarding activities, including system setup and basic training coordination
- Monitor client accounts and help track performance metrics and service usage
- Coordinate with internal teams (Product, Operations, Technology) to address client needs and issues
- Assist in tracking and documenting client issues, ensuring proper follow-through until resolution
- Help prepare reports, insights, and presentations for client reviews
- Ensure timely follow-ups and resolution of client inquiries
- Contribute to improving customer experience and operational workflows