Senior Relationship Manager
Amartha · South Jakarta, Indonesia
Sekilas tentang pekerjaan ini
Senior Relationship Manager di Amartha bertugas mengembangkan hubungan dengan lender dan investor, terutama melalui peluang pendanaan dan investasi. Posisi ini merupakan bagian dari tim Premium Lender RM dan melapor kepada Head of Funding. Lokasi kerja di Jakarta Selatan.
Tugas utama
- Mengelola portofolio investor untuk mendorong retensi, investasi berulang, dan pertumbuhan AUM.
- Membangun hubungan dengan investor premium melalui konsultasi dan dukungan personal.
- Mengidentifikasi peluang upselling dan cross-selling untuk meningkatkan kontribusi pendanaan.
- Menangani pertanyaan investor dan berkoordinasi dengan tim internal untuk menyelesaikan masalah.
- Mengaktifkan kembali investor pasif serta mencari investor baru melalui jaringan dan kemitraan.
Kualifikasi utama
- S1 dari jurusan apa pun.
- Minimal 4 tahun pengalaman di Relationship Management, Wealth Management, perbankan, layanan keuangan, fintech, atau bidang terkait.
- Terbukti mampu mengelola portofolio klien, menjaga retensi, dan mencapai target pertumbuhan.
- Memiliki kemampuan komunikasi, membangun relasi, negosiasi, dan mengelola pemangku kepentingan.
- Terhubung dengan komunitas affluent atau investasi dan mampu memperoleh investor baru secara mandiri.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs Amartha.
Deskripsi pekerjaan
About Amartha
At Amartha, we empower micro-businesses across Indonesia, enabling growth and equal prosperity. We’ve supported over 3.7 million entrepreneurs—mostly women—by disbursing IDR 37 trillion in funding. As we step into 2026, Amartha is evolving into a technology-driven financial ecosystem, expanding our reach in lending, funding, and payments. Through innovation and digital solutions, we aim to enhance accessibility, streamline processes, and create a seamless user experience.
About the Role
As Relationship Manager you will be part of critical role in developing and nurturing relationships with clients focused on funding and investment opportunities. This position requires understanding of funding mechanisms, and P2P market trends to offer the best financial solutions to our clients. This role will be direct report to Head of Funding and this role also are part of the Premium Lender team RM
Responsibilities
- Manage and grow a portfolio of existing lenders/investors to drive retention, repeat investments, and AUM growth.
- Build strong relationships with premium investors through regular engagement, consultation, and personalized support.
- Identify upselling and cross-selling opportunities to maximize investor wallet share and funding contribution.
- Act as the main point of contact for investor inquiries and coordinate with internal teams to resolve issues efficiently.
- Reactivate dormant investors and proactively mitigate churn risks through timely engagement.
- Source and acquire new investors through personal networks, referrals, partnerships, and events to support business growth.
Requirements
- Bachelor's Degree in any major.
- Minimum 4 years of experience in Relationship Management, Wealth Management, Banking, Financial Services, Fintech, or related industries.
- Proven track record in managing client portfolios, driving retention, and achieving growth targets.
- Strong communication, relationship-building, negotiation, and stakeholder management skills.
- Customer-oriented with excellent problem-solving abilities and a consultative selling approach.
- Well-connected within affluent or investment communities and able to acquire new investors independently.