Restaurant Manager (Kahyangan Outlet Restaurant)
AccorHotel · Central Jakarta, Jakarta, id
Sekilas tentang pekerjaan ini
Restaurant Manager di AccorHotel bertanggung jawab mengelola Kahyangan Outlet Restaurant di Pullman Jakarta Indonesia, Jakarta Pusat. Posisi ini ditujukan bagi kandidat dengan minimal lima tahun pengalaman manajemen restoran, idealnya di lingkungan luxury atau fine-dining.
Tugas utama
- Mengawasi operasional restoran dan menjaga kualitas makanan serta layanan.
- Memberikan pengalaman terbaik bagi tamu dan menangani keluhan secara profesional.
- Melatih dan mengevaluasi staf untuk menjaga standar layanan.
- Berkolaborasi dengan tim marketing dalam promosi, acara, dan kemitraan.
Kualifikasi utama
- Gelar sarjana di bidang Hospitality, Business Management, atau bidang terkait.
- Minimal 5 tahun pengalaman manajemen restoran, idealnya di lingkungan luxury atau fine-dining.
- Pengetahuan Japanese cuisine dan beverage pairings menjadi nilai tambah.
- Memiliki kemampuan kepemimpinan, komunikasi, pemecahan masalah, pengelolaan anggaran, dan peningkatan penjualan.
- Fasih berbahasa Inggris dan Bahasa Indonesia; kemampuan bahasa Jepang menjadi nilai tambah.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs AccorHotel.
Deskripsi pekerjaan
Key Responsibilities: Operational Management: Oversee the overall restaurant operations, ensuring seamless service and guest satisfaction. Maintain high standards of food quality, presentation, and service in line with Pullman Jakarta Indonesia’s brand guidelines. Guest Experience & Service Excellence: Ensure personalized and exceptional guest experiences, consistently exceeding expectations.
Handle guest feedback and resolve complaints promptly and professionally. Monitor and maintain service standards through regular staff training and evaluations. Marketing & Brand Promotion: Collaborate with the marketing team to develop promotional activities and events to attract new and repeat guests. Maintain the restaurant’s reputation and presence through digital platforms, social media, and partnerships.
Qualifications & Requirements: Bachelor’s degree in Hospitality, Business Management, or a related field. Minimum 5 years of experience in restaurant management, preferably in a luxury or fine-dining setting. Strong knowledge of Japanese cuisine and beverage pairings is an advantage. Excellent leadership, communication, and problem-solving skills. Proven ability to manage budgets, drive sales, and enhance profitability. Ability to work under pressure in a fast-paced environment with a focus on guest satisfaction. Fluency in English and Bahasa Indonesia; proficiency in Japanese is a plus.
Be part of a dynamic and innovative hospitality team. Work in a vibrant, guest-focused environment. Opportunities for career growth and development. Competitive salary and benefits.
In the heart of Thamrin CBD stands a vibrant city hotel, Pullman Jakarta Indonesia. Experience our 427 luxury rooms with In-Room Playground. Let our Sana Sini and Kahyangan restaurants satisfy your cravings with worldwide cuisines. Enjoy the bar that the city needs at The Back Room, chocolate fair at Le Chocolat Lounge and freshly baked pastries at Makaron Bakeshop. Ideally situated, just moments from the Thamrin roundabout, high-end shopping scenes at Grand Indonesia and Plaza Indonesia. Easy access to public transport.