Product Support Staff

Blibli · Kota Jakarta Pusat

Sekilas tentang pekerjaan ini

Blibli membuka posisi Product Support Senior Staff di Kota Jakarta Pusat untuk kandidat dengan pengalaman 2–3 tahun di merchandising support, administrasi pengadaan, buying support, atau retail operations. Peran ini mendukung proses pengadaan produk melalui administrasi vendor, pengelolaan Purchase Order, pelaporan, dan koordinasi dengan tim internal.

Tugas utama

  • Memproses pendaftaran vendor dan memastikan data lengkap di sistem.
  • Mengelola Purchase Order dari pemilihan vendor hingga penerimaan barang.
  • Berkoordinasi dengan vendor dan tim internal terkait pengadaan.
  • Menyusun laporan mingguan RFQ, purchase order, dan permintaan indent.
  • Memelihara data SKU, vendor, serta pengadaan di sistem internal.

Kualifikasi utama

  • S1 bidang Administrasi Bisnis, Manajemen, Supply Chain, Akuntansi, atau terkait; IPK minimal 3,00.
  • Pengalaman 2–3 tahun di merchandising support, administrasi pengadaan, buying support, atau retail operations.
  • Memahami proses pengadaan dan Purchase Order, termasuk RFQ, PO, GR, serta penyelesaian invoice.
  • Mahir menggunakan Microsoft Excel atau Google Sheets untuk pelaporan dan pengelolaan data.
  • Teliti serta memiliki kemampuan administrasi, dokumentasi, komunikasi, dan koordinasi yang baik.

Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs Blibli.

Deskripsi pekerjaan

As a Product Support Senior Staff, you will play a key role in ensuring smooth and accurate product acquisition processes across the merchandising operation. You will support vendor administration, purchase order management, and reporting activities while working closely with Product Specialists, vendors, warehouse teams, and Finance.

What You’ll Do

  • Process vendor registrations submitted by Product Specialists, ensuring all required information is complete and accurately maintained in the system.
  • Create and monitor the Purchase Order (PO) process, from vendor selection through goods receipt (GR), ensuring compliance with SLA timelines.
  • Coordinate with internal stakeholders and vendors to ensure smooth procurement and product acquisition processes.
  • Generate and distribute weekly reports covering RFQ activities, purchase orders, and indent requests.
  • Support Product Specialists by handling pricing, stock, and product-related inquiries.
  • Ensure timely coordination with Finance for invoice settlement and payment processing in accordance with SLA requirements.
  • Maintain and update SKU, vendor, and procurement data within internal systems accurately and consistently.
  • Monitor operational processes and identify opportunities for administrative and process improvements to support efficiency and accuracy.

What You’ll Bring to the Team

  • Bachelor’s degree (S1) with a minimum GPA of 3.00 in Business Administration, Management, Supply Chain, Accounting, or related fields.
  • Minimum 2–3 years of experience in merchandising support, procurement administration, buying support, or retail operations.
  • Strong understanding of procurement and purchase order processes (RFQ, PO, GR, invoice settlement).
  • Proficient in Microsoft Excel or Google Sheets for reporting and data management.
  • Strong attention to detail with excellent administrative and documentation skills.
  • Good communication and coordination skills to work with vendors, Product Specialists, warehouse, and Finance teams.
  • Familiarity with ERP systems or procurement platforms is an advantage.
  • Able to work in a fast-paced retail environment while managing multiple priorities accurately and efficiently.
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