MUJS Marketing & Operation Department Head

Samudera Indonesia offers a truly global and collaborative work experience. You’ll team up with some of the best and brightest people in many locations in Indonesia and beyond. And you’ll discover a world of extraordinary opportunity, challenge, and fulfillment where you can pursue goals, develop new skills, and explore new horizons.

Main Responsibilities

• Develop and implement marketing plan on market analysis & operational strategies to improve service efficiency, productivity, and overall business performance
• Establish and maintain strong and strategic relationships with customers
• Responsible for developing team members through various means, such as mentoring, coaching, counselling, etc
• Monitor industry trends, competitor activities, and customer behavior to refine marketing strategies.
• Coordinate with internal teams, port operators, shipping agents, vendors, and other operational stakeholders to support business and customer requirements.
• Identify operational challenges and develop effective solutions to improve processes, reduce operational risks, and support business growth.

General Responsibilities

• Ensure the implementation of an Integrated Management System, including the identification, documentation, and control of risks in the relevant department's work area.
• Foster and ensure the commitment of every team member to understand and adhere to all applicable Integrated Management System requirements.
• Be willing to participate in the investigation process of accidents, incidents, or actions that may lead to incidents caused by unsafe actions or unsafe conditions, including providing accurate information and reports based on known facts.
• Be willing to engage in the information security control process applied to protect the information assets and information processing assets owned and/or managed by the Company from threats to confidentiality, integrity, and availability.

Qualifications

• Minimum Bachelor’s Degree (S1) in Business, Naval Architecture, Marine Engineering, Maritime Transportation, Shipping Management, or a related field.
• Minimum 3-5 years of professional experience in Sales & Marketing, preferably in port operations, stevedoring, shipping or logistics.
• Strongly understand multimodal transportation (sea, air, land), port services and stevedoring, terminal operations, and cargo handling processes.
• Excellent communication, presentation, negotiation and interpersonal skills to manage client and internal stakeholder effectively.
• Strong analytical and problem-solving skills, strategic thinking, data-driven decision-making, and commercial acumen.
• Fluent in English, both written and spoken.
• Ability to lead and motivate a team in a fast-paced, dynamic environment.
• Willing to work from office based in Ambon.

Join us and help create the future of logistics!