Learning & Development (Sales) - Lifestyle/Education
Seven Retail · South Jakarta, ID
Sekilas tentang pekerjaan ini
Seven Retail membuka posisi L&D (Sales) Associate & Senior Associate di Jakarta Selatan untuk kandidat dengan pengalaman 1–5 tahun di Learning & Development, Sales Training, Sales Coaching, Human Resources, atau bidang terkait. Peran ini mengembangkan dan menyampaikan pelatihan penjualan serta memantau efektivitasnya.
Tugas utama
- Mengembangkan dan menyampaikan program onboarding, penyegaran, dan pelatihan penjualan.
- Membuat dan memperbarui materi serta konten pelatihan penjualan.
- Memfasilitasi pelatihan, role play, coaching, dan mentoring untuk meningkatkan kinerja penjualan.
- Memantau efektivitas pelatihan melalui asesmen, observasi, KPI, dan analisis kinerja.
- Mengidentifikasi kebutuhan pelatihan dan menyiapkan laporan serta rekomendasi perbaikan.
Kualifikasi utama
- Gelar sarjana di bidang terkait, seperti Psikologi, HR, Bisnis, atau Pendidikan.
- Pengalaman 1–5 tahun di Learning & Development, Sales Training, Sales Coaching, HR, atau bidang terkait.
- Pengalaman menyampaikan pelatihan penjualan dan memahami proses penjualan serta penanganan pelanggan.
- Memahami penanganan keberatan, negosiasi, dan teknik closing.
- Mampu menggunakan Google Workspace atau Microsoft Office; memiliki keterampilan fasilitasi, coaching, komunikasi, presentasi, dan analitis.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs Seven Retail.
Deskripsi pekerjaan
Our Company
- Founded in 2020, Seven Retail is a House of Brands focused on making quality lifestyle services more accessible. With over 200 centers and growing, we operate across F&B, Education, Healthcare, and Lifestyle Services.
- We are on a mission to make increasingly higher quality, premium lifestyle services accessible to everyone, helping people get more out of their paycheck so everybody can experience a higher standard of living.
- Ready to take the next step in your career? Join us as a
- L&D (Sales) Associate & Senior Associate
- and discover what you can achieve at Seven Retail. Read on to learn more!
- Your Day-to-Day
- Develop and deliver onboarding, refreshment, and sales training programs for the sales team.
- Create, update, and maintain sales training materials and learning content.
- Facilitate training sessions, role plays, coaching, and mentoring to improve sales performance.
- Monitor training effectiveness through assessments, observations, KPI tracking, and performance analysis.
- Collaborate with cross-functional teams to identify training needs and competency gaps.
- Prepare training reports and recommend continuous improvements to support business needs.
- Who We’re Looking For
- Bachelor's degree in Psychology, Human Resources, Business Administration, Marketing, Management, Communication, Education, or any related field.
- 1–5 years of experience in Learning & Development, Sales Training, Sales Coaching, Human Resources, or related fields.
- Experience delivering sales training and a strong understanding of sales processes, customer handling, objection handling, negotiation, and closing techniques.
- Strong facilitation, coaching, communication, presentation, and analytical skills with the ability to identify training needs.
- Proficient in Google Workspace or Microsoft Office and able to work independently and collaboratively in a fast-paced environment.