Front Office - Bali
Cove Living · Bali, ID
Sekilas tentang pekerjaan ini
Cove Living membuka posisi Front Office tingkat staff di Bali untuk menyambut tamu, membantu kebutuhan mereka, serta mendukung proses check-in dan check-out. Posisi ini membutuhkan pengalaman di front office atau receptionist; SIM A menjadi nilai tambah.
Tugas utama
- Melayani tamu dengan cepat dan akurat
- Membantu proses check-in dan check-out
- Menangani keluhan serta memenuhi permintaan tamu
- Menghubungkan tamu dengan departemen terkait dan memberikan informasi
- Menjaga kerapian serta kebersihan area dan meja depan
Kualifikasi utama
- Memiliki pengalaman sebagai front office atau receptionist
- Mahir berbahasa Inggris
- Mampu menggunakan komputer
- Memiliki keterampilan komunikasi, relasi tamu, dan pemecahan masalah
- Ramah, jujur, berpenampilan menarik, dan teliti
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs Cove Living.
Deskripsi pekerjaan
Cove started with renting coliving spaces. Now we’ve expanded to more than just coliving spaces, providing flexibility for comfortable and enjoyable long term or short term stays in our beautiful properties. With over 6000 rooms across Singapore and Indonesia, we’re
living our mission
and growing our homes in South Korea and Japan.
Believing in the
power of a team
, we aim to build the leading tech flexible living platform in Asia Pacific, providing high quality and community-centric accommodations. Here we also encourage authenticity and fun to fully embrace
being human
in a driven and
result focused
environment to
make things happen
and ensure the dream becomes a reality.
Experience the flexibility of working in a fully equipped coworking space or in our beautiful properties around Bali, embracing a fresh environment every day. Both our coworking space and properties’ communal areas are decked out and designed to support meetings, collaboration, and productivity in a relaxed and inspiring setting.
Come
enjoy the journey
with us and become a Cove Superstar!
Job Title: Front Office
Job Type: Staff Level
Reports To: Supervisor/Property Manager
Role Purpose
Welcoming guests warmly, assisting with the check-in and check-out process, and providing friendly and courteous service in meeting all guest needs.
Main Responsibilities
- Ensuring timely and accurate service to guests
- Assisting with the check-in and check-out process
- Handling complaints and fulfilling guest requests
- Facilitating communication between guests and relevant departments within the company, and providing necessary information
- Ensuring tidiness and cleanliness of the front area and front desk
Experience and Qualifications Required
- Previous experience working as a front office/receptionist
- Possess a valid Driver's License (SIM A) will be a plus point
- Proficient in English
- Pleasant appearance
- Familiar with using computer
- Good guest relations and communication skills
- Problem-solving skills
- Friendly, honest, and detail-oriented