Front Desk Agent - Mandarin Speaker
AccorHotel · Surabaya, East Java, id
Sekilas tentang pekerjaan ini
AccorHotel mencari Front Desk Agent - Mandarin Speaker untuk bertugas di Mövenpick Surabaya City, Surabaya. Peran ini mencakup pelayanan tamu, proses check-in dan check-out, pencatatan transaksi, serta pelaporan; tingkat pengalaman tidak disebutkan.
Tugas utama
- Memberikan layanan yang melampaui ekspektasi setiap saat
- Menjaga penampilan profesional dan kerapian diri
- Menangani proses check-in dan check-out
- Mencatat seluruh transaksi dan membuat laporan
Kualifikasi utama
- Kemampuan berbahasa Mandarin
- Komunikasi, interpersonal, dan manajemen waktu yang baik
- Kepribadian ramah dan terbuka
- Penampilan dan grooming yang baik
- Berorientasi pada layanan dan teliti
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs AccorHotel.
Deskripsi pekerjaan
To be available at all times to deliver service beyond expectation. Maintain the positive appearance, proper grooming and keeps tidy. Responsible for smooth check-in, check-out, posting all transactions and reporting.
Excellent communication, interpersonal and time management skills with a friendly and outgoing personality Excellent grooming and presentation skills Service oriented with an eye for details
WHY WORK FOR ACCOR •Develop your talent through Accor’s learning programs. •Opportunity to grow within your property and across the world! •Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
Mövenpick Surabaya City is a contemporary hotel strategically located near business districts, financial hubs, exhibition centres, hospitals, shopping centres, universities and the carnival park area. The hotel offers 243 rooms and suites from Deluxe rooms to Presidential suites, an all Day Dining restaurant, lobby bar, meeting rooms, swimming pool, gym, and spa.