Direct Contract, Treasures Service Executive, Capital Place, Consumer Banking Group
DBS · Jakarta Selatan
Sekilas tentang pekerjaan ini
DBS mencari Treasures Service Executive untuk melayani klien Treasures dan membantu kebutuhan transaksi serta solusi keuangan mereka. Posisi kontrak penuh waktu ini berlokasi di Capital Place Branch, Jakarta Selatan, dan mensyaratkan pengalaman menghadapi pelanggan di industri perbankan atau jasa keuangan.
Tugas utama
- Memberikan layanan dan dukungan kepada klien Treasures
- Membantu transaksi perbankan, termasuk pengelolaan rekening dan transfer dana
- Mengidentifikasi kebutuhan klien dan menawarkan solusi keuangan yang sesuai
- Menjaga catatan klien tetap akurat serta mematuhi kebijakan dan regulasi
- Berkolaborasi dengan tim lintas fungsi untuk memberikan layanan terpadu
Kualifikasi utama
- Berpengalaman dalam peran yang berhadapan dengan pelanggan di perbankan atau layanan keuangan
- Memiliki kemampuan komunikasi dan interpersonal yang kuat
- Mahir menggunakan sistem perbankan dan alat digital
- Mampu bekerja cepat dan memprioritaskan tugas sesuai tenggat
- Berkomitmen pada layanan pelanggan dan mampu berkolaborasi dengan tim
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs DBS.
Deskripsi pekerjaan
Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.
Responsibilities
- Provide exceptional customer service and support to Treasures clients, ensuring their financial needs are met with the utmost care and attention
- Assist clients with a wide range of banking transactions, including account management, fund transfers, and investment services
- Proactively identify client needs and provide tailored financial solutions to help them achieve their financial goals
- Maintain accurate and up-to-date client records, ensuring compliance with internal policies and regulatory requirements
- Collaborate with cross-functional teams to deliver seamless and integrated services to clients
- Continuously enhance product and service knowledge to provide clients with the most relevant and valuable information
Requirements
- Have experience in a customer-facing role within the banking or financial services industry
- Strong communication and interpersonal skills, with the ability to build rapport and effectively interact with clients from diverse backgrounds
- Proficient in using various banking systems and digital tools to provide efficient and accurate service
- Ability to work in a fast-paced environment and prioritize tasks to meet deadlines
- Commitment to providing exceptional customer service and a genuine interest in helping clients achieve their financial goals
- Ability to work collaboratively with cross-functional teams and contribute to the overall success of the organization
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Location
Capital Place Branch
Job
Customer Service
Schedule
Contract (Fixed Term)
Employee Status
Full time