Direct Contract, Field Collector, Risk Management Group
DBS · Surabaya
Sekilas tentang pekerjaan ini
DBS mencari Field Collector untuk Risk Management Group yang bertugas mengunjungi nasabah dan mendukung pencapaian target penagihan. Posisi kontrak penuh waktu ini berlokasi di Surabaya Pemuda Branch dan ditujukan bagi kandidat dengan pengalaman 3–5 tahun di bidang penagihan.
Tugas utama
- Mencapai target produktivitas dan target tim sesuai penugasan
- Mengunjungi nasabah dan menyampaikan informasi secara akurat dan jelas
- Menerapkan kode etik dalam kegiatan penagihan
- Melaporkan dugaan akun fraud kepada supervisor atau manajer
Kualifikasi utama
- Pengalaman 3–5 tahun di bidang penagihan
- Sarjana diutamakan; pengalaman setara juga dipertimbangkan
- Pengalaman di industri perbankan atau industri serupa
- Mampu bekerja mandiri dan cepat beradaptasi dengan proses serta sistem baru
- Berpengalaman menangani proses penagihan dan negosiasi dengan nasabah
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs DBS.
Deskripsi pekerjaan
Business Function
Risk Management Group (RMG) is responsible for the development and maintenance of risk management and internal control frameworks. we provide independent review and challenge to business to ensure that appropriate balance is considered in risk/return decision. in additional, RMG is responsible for the monitoring and reporting on key risk issues of the Bank. To manage risk effectively and deliver strong financial performance, we invest significantly in our people and infrastructure.
Responsibilities
- To achieve productivity target and team target according responsibility assignment from management
- Conduct visits to customer based on assignment and give information to customers accurately and clearly.
- Implementation code of conduct in collection activity
- To inform the supervisor or manager to investigate the suspected/fraud account.
Requirements
- Minimum Experience: 3-5 years of experience in the collections field.
- Bachelor’s Degree is preferred; equivalent experience will also be considered
- Previous experience within the banking industry or similar industry.
- Ability to work independently and quickly adapt to new processes and systems.
- Positive Attitude: Demonstrates a proactive and solutions-oriented approach.
- Ownership of Results: Strong sense of responsibility and accountability for achieving targets.
- Proven track record in the collections field, with experience handling collections processes and customer negotiations.
Location
Surabaya Pemuda Branch
Schedule
Contract (Fixed Term)
Employee Status
Full time