Customer Education and Training Specialist, Injectable Aesthetics
Galderma (Broadbean External) · Jakarta
Sekilas tentang pekerjaan ini
Galderma mencari Customer Education and Training Specialist, Injectable Aesthetics di Jakarta untuk mendukung edukasi dan pelatihan klinis bagi Healthcare Practitioners serta portofolio estetika perusahaan. Posisi ini cocok bagi lulusan bidang Farmasi, Keperawatan, atau jurusan terkait medis; pengalaman bekerja dengan HCP dan mengelola KOL diutamakan.
Tugas utama
- Mendukung perencanaan dan pelaksanaan edukasi klinis bagi Healthcare Practitioners (HCP).
- Memberikan dukungan produk dan klinis kepada HCP.
- Mengoordinasikan acara ilmiah, lokakarya, pelatihan praktik, dan kolaborasi lintas tim.
- Menyiapkan materi pelatihan, logistik, catatan kehadiran, dan dokumentasi.
- Memantau aktivitas pelatihan, masukan peserta, biaya, dan laporan kegiatan.
Kualifikasi utama
- Gelar universitas di bidang Farmasi, Keperawatan, atau jurusan terkait medis.
- Pengalaman minimal 2 tahun bekerja dengan HCP dan mengelola KOL diutamakan.
- Nyaman membahas data ilmiah dan teknik klinis dengan KOL senior serta klinisi.
- Pengalaman riset pasar, analisis data, dan pengelolaan anggaran promosi dan pemasaran diutamakan.
- Keterampilan interpersonal yang baik untuk membangun hubungan dengan cepat.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs Galderma (Broadbean External).
Deskripsi pekerjaan
Whether it's the unique breadth of our integrated offering that covers Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology products; or our commitment to recognizing and rewarding people for the contribution they make - working here isn't like anywhere else.
At Galderma, we actively give our teams reasons to believe in our ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
Objectives of the Position
- Be the clinical Subject Matter Expert for the full Galderma aesthetic portfolio range to share the science, efficacy, approved indications and injection methodologies, and clinical best practices for techniques and usage of Galderma’s products
- Plan and execute customer education and training programs to drive each brand’s mission and value proposition
- Manage and develop Key Opinion Leaders (KOL) and Trainers to enable them to further Galderma aesthetic portfolio cause
Key Responsibilities
- Support the planning and execution of clinical education and training programs for Healthcare Practitioners (HCPs) to enhance their knowledge and understanding of the Galderma Aesthetics portfolio.
- Assist in providing product and clinical support to HCPs under the guidance of the Sr. CET Manager.
- Coordinate and support scientific events, workshops, hands on training and collaboration with Sales and Marketing teams.
- Prepare training materials, training logistics, attendance records, and post-training documentation.
- Track and monitor training activities, participant feedback, and training expenses, and assist in preparing activity reports.
Requirements
- University degree with Pharmacy / Nursing or Medical related majors
- At least 2 years' experience in working with Healthcare Practitioners and KOL management is preferred
- Comfortable discussing scientific data and clinical techniques with senior Key Opinion Leaders, clinicians and colleagues
- Experience in market research and data analysis, managing and forecasting Promotional & Marketing budget, are preferred
- Excellent interpersonal skills with the ability to develop rapport quickly