Analyst, Application Support, Group Technology
DBS · Jakarta Head Office
Sekilas tentang pekerjaan ini
Analyst, Application Support, Group Technology di DBS menangani dukungan teknis, masalah produksi, kontrak vendor, dan tugas proyek. Posisi penuh waktu ini berlokasi di Jakarta Head Office; pengalaman serupa diutamakan, terutama di industri jasa keuangan.
Tugas utama
- Menangani dan menyelesaikan masalah produksi serta berkomunikasi dengan vendor dan pemangku kepentingan.
- Mengelola kontrak vendor dan menindaklanjuti masalah yang muncul.
- Memimpin tugas proyek, mengoordinasikan hasil kerja, dan menjaga komunikasi.
- Memberikan dukungan teknis terkait dasar-dasar OS dan pengelolaan file/server.
Kualifikasi utama
- Pengalaman dalam peran serupa, diutamakan di industri jasa keuangan.
- Mampu mengelola masalah produksi, kontrak vendor, dan dukungan teknis.
- Keterampilan manajemen proyek dan koordinasi.
- Keterampilan komunikasi dan interpersonal yang kuat.
- Pengalaman langsung dengan dasar-dasar OS, command line, dan pengelolaan file/server.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs DBS.
Deskripsi pekerjaan
Business Function
Group Technology enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Technology, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities
- Manage production issues or support, ensuring timely resolution and effective communication with vendors and stakeholders
- Manage vendor contracts and follow up on any issues that arise, ensuring smooth collaboration and service delivery
- Demonstrate strong communication skills to interact effectively with vendors, users, and stakeholders
- Lead and manage project tasks, coordinate deliverables, and ensure effective communication with vendors and stakeholders
- Provide technical support, including knowledge of OS basics such as command line and file/server management
Requirements
- in a similar role, preferably in the financial services industry
- Proficient in managing production issues, vendor contracts, and technical support
- Excellent project management and coordination skills, with the ability to lead and manage project tasks
- Strong communication and interpersonal skills, with the ability to interact effectively with various stakeholders
- Hands-on experience with OS basics, including command line and file/server management
Location
Jakarta Head Office
Job
Technology
Schedule
Regular
Employee Status
Full time