Villa Manager
Aman · Aman Villas at Nusa Dua - Kuta Selatan, Indonesia
Sekilas tentang pekerjaan ini
Aman mencari Villa Manager berpengalaman untuk mengelola operasional vila mewah dan memastikan pengalaman istimewa bagi setiap tamu. Posisi ini berlokasi di Aman Villas at Nusa Dua, Kuta Selatan, Indonesia, dan ditujukan bagi kandidat dengan latar belakang perhotelan mewah.
Tugas utama
- Mengelola operasional harian dan keseluruhan vila.
- Memastikan pengalaman tamu yang istimewa melalui layanan personal.
- Menjaga kebersihan, penampilan, pemeliharaan, dan kenyamanan tamu.
- Mengatur kedatangan, keberangkatan, permintaan khusus, dan kebutuhan VIP.
- Mengelola persediaan, pembelian, biaya operasional, laporan, dan anggaran.
Kualifikasi utama
- Minimal 2 tahun pengalaman di manajemen vila, hotel mewah, resor, atau perhotelan kelas atas.
- Berpengalaman memimpin dan mengelola tim perhotelan.
- Kemampuan komunikasi dan interpersonal yang sangat baik.
- Kemampuan kepemimpinan, organisasi, dan pemecahan masalah yang kuat.
- Menguasai bahasa Inggris; kemampuan bahasa lain menjadi nilai tambah.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs Aman.
Deskripsi pekerjaan
Join our dynamic corporate team and become part of Aman Group. With offices strategically located around the world (Zug, London, Dubai, Singapore, Bangkok, Miami and New York), our corporate colleagues are at the forefront of driving innovation and excellence for our ultra-luxury brand.
We are seeking an experienced, passionate, and highly motivated Villa Manager to oversee the daily operations of our luxury private villa and ensure an exceptional experience for every guest.
The ideal candidate is a natural leader with a strong background in luxury hospitality, excellent organizational skills and a genuine passion for delivering outstanding service. This position will be responsible for managing the villa team, maintaining the highest standards of service and presentation, ensuring the smooth and efficient operation of the property.
Responsibilities
- Oversee the day-to-day operations and overall management of the villa.
- Ensure exceptional guest experiences through personalized and attentive service.
- Maintain the highest standards of cleanliness, presentation, maintenance, and guest comfort.
- Coordinate guest arrivals, departures, special requests, and VIP arrangements.
- Monitor inventory, supplies, purchasing, and operational expenses.
- Manage guest feedback and resolve any issues professionally and efficiently.
- Prepare operational reports and ensure budgets are properly managed.
Requirements & Qualifications
- Minimum 2 years of experience in villa management, luxury hotels, resorts, or high-end hospitality.
- Proven experience managing and leading a hospitality team.
- Excellent communication and interpersonal skills.
- Strong leadership, organizational, and problem-solving abilities.
- Excellent command of English; additional languages are an advantage.
- Strong understanding of luxury hospitality standards and guest expectations.
- Proactive, detail-oriented, trustworthy, and hands-on approach.
- Ability to work flexible hours and handle unexpected situations professionally.
- Knowledge of budgeting, inventory control, and operational management.