Supervisor-Banquet Operations
Marriott · Batam, Kepulauan Riau, Indonesia
Sekilas tentang pekerjaan ini
Supervisor-Banquet Operations di Marriott bertanggung jawab mengoordinasikan tim dan operasional acara banquet, termasuk persiapan area serta pelayanan kebutuhan tamu. Posisi ini berlokasi di Batam, Kepulauan Riau, dan mengutamakan kandidat dengan pengalaman kerja terkait serta pengalaman supervisi.
Tugas utama
- Mengatur kerja tim serta memeriksa kerapian dan penampilan staf.
- Menyiapkan dan memeriksa area, ruangan, serta tata meja banquet.
- Menangani kebutuhan tamu dan pengaturan khusus acara banquet.
- Membantu proses perekrutan, pelatihan, penjadwalan, dan evaluasi staf.
- Memastikan standar kualitas serta kebijakan keselamatan dan keamanan dipatuhi.
Kualifikasi utama
- Ijazah SMA atau kualifikasi GED setara.
- Pengalaman kerja terkait minimal 1 tahun.
- Pengalaman supervisi minimal 1 tahun.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs Marriott.
Deskripsi pekerjaan
POSITION SUMMARY Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment.
Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.