Student Advisor
Ruangguru · Yogyakarta - Sagan
Sekilas tentang pekerjaan ini
Student Advisor di Ruangguru mendampingi siswa dalam perjalanan belajar sekaligus mendukung aktivitas penjualan dan pencapaian target. Posisi ini berlokasi di Yogyakarta - Sagan dan ditujukan bagi lulusan minimal D3/S1 dengan pengalaman 1–2 tahun di bidang terkait.
Tugas utama
- Memantau progres belajar siswa dan menyampaikan pembaruan kepada Academic Team.
- Membangun hubungan, memberi motivasi, arahan, dan dukungan kepada siswa.
- Mendukung aktivitas penjualan dan membantu calon siswa mengambil keputusan.
- Memberikan saran, umpan balik, dan solusi untuk membantu siswa mencapai tujuan belajar.
- Mencapai target individu dan tim untuk engagement, presentasi, dan penjualan.
Kualifikasi utama
- Pendidikan minimal D3/S1 dari semua jurusan.
- Pengalaman 1–2 tahun di Sales, Marketing, Business Development, Customer Success, Business Operations, atau bidang terkait.
- Pengalaman di bidang pendidikan, kursus bahasa Inggris, atau startup menjadi nilai tambah.
- Memiliki keterampilan interpersonal, membangun hubungan, dan orientasi pelanggan yang kuat.
- Teliti, terorganisasi, mampu mengatur waktu, serta memiliki kemampuan komunikasi yang baik.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs Ruangguru.
Deskripsi pekerjaan
Ruangguru is a tech-enabled education company that provides a one-stop learning experience for students to have better access to quality content and service. Ruangguru has allowed students to access better quality educational content in the form of learning videos, question banks, test-prep materials, and study notes. Ruangguru platform has been proven to not only help families reduce the cost for education, but also elevate student outcomes.
However, there are still problems such as equality and disparity to solve. We believe that technology is the key to jump forward to solve this problem.
Job description
Monitor students' learning progress and communicate relevant updates to the Academic Team while taking appropriate follow-up actions.
Build strong relationships with students by providing motivation, guidance, and continuous support throughout their learning journey.
Support sales activities by engaging prospective students and assisting them in making informed decisions.
Provide consistent advice, feedback, and solutions to help students achieve their learning goals.
Achieve individual and team targets for student engagement, presentations, and sales performance.
Qualifications
Minimum D3/S1 education in any discipline
1–2 years of experience in Sales, Marketing, Business Development, Customer Success, Business Operations, or related fields. Experience in education, English courses, or startups is a plus.
Strong interpersonal and relationship-building skills with a customer-oriented mindset.
Detail-oriented with excellent organizational and time management skills.
Excellent communication skills.
Have a personal smartphone and laptop.
Target-driven, proactive, and able to work independently as well as collaboratively in a team.