Sr Officer-Facility Management System
Indosat Ooredoo Hutchison · Indonesia
Sekilas tentang pekerjaan ini
Sr Officer-Facility Management System di Indosat Ooredoo Hutchison bertanggung jawab mengawasi sistem manajemen fasilitas, inisiatif digital, dan kinerja vendor. Peran ini mencakup operasional di HQ dan Wilayah Jabotabek; posting tidak menyebutkan persyaratan tingkat pengalaman.
Tugas utama
- Mengawasi sistem dan perangkat digital fasilitas di HQ dan Jabotabek.
- Menjaga ketersediaan sistem, akurasi data, dan dokumentasi operasional.
- Memantau kinerja vendor serta kepatuhan terhadap SLA/KPI dan kontrak.
- Mendukung audit, kepatuhan, dan tindak lanjut temuan.
- Mengidentifikasi perbaikan proses, standardisasi, dan inisiatif otomatisasi.
Kualifikasi utama
- Keterampilan pengelolaan data dan pelaporan operasional.
- Pengetahuan tentang pemeliharaan dan operasional fasilitas.
- Keterampilan pengadaan dan pengelolaan vendor.
- Pengetahuan tentang tata kelola, risiko, dan audit internal.
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs Indosat Ooredoo Hutchison.
Deskripsi pekerjaan
Role Purpose
Oversee facility management systems and digitals initiatives in Hq and Jabotabek Region, including process improvement, data management, reporting and vendor performance monitoring.
Scope Of Work
Area Responsibility
- Facility Management System:
- Oversee facility management systems and digital tools used in HQ and Jabotabek Regions.
- Ensure system availability, data accuracy, and proper utilization to support FM operations.
- Coordinate system enhancements and process improvements with relevant stakeholders.
- Maintain FM databases, records and operational documentation
- Support implementation of new systems and digital initiatives.
- Vendor Performance Management:
- Support the management and monitoring of third-party vendors, particularly soft & hard services providers.
- Monitor compliance with SLA/KPI, and contractual requirements.
- Conduct periodic vendor performance evaluations.
- Follow up corrective actions and service improvement plans.
- Support sourcing and contract governance activities when required.
- Compliance & Governance
- Ensure FM systems records, and processes comply with company policies and applicable regulations.
- Maintain FM procedures, work instructions, and governance documents.
- Support internal and external audits.
- Monitor compliance related findings and corrective actions.
- Process Improvement:
- Identify opportunities to improve FM processes and service delivery.
- Support standarization initiatives across HQ and Jabotabek Region.
- Assist in implementation of automation and efficiency improvement initiatives.
Competencies
Analysis
Business Awareness
Applied Learning
Collaborating
Continuous Improvement
Planning and Organizing
Quality Orientation
Job Responsibilities
Space Planning and Allocation
Maintenance Program Planning
Facilities Operations Management
Contractor Coordination
Budget Management
Compliance and Safety
Skills
Data Management and Operational Reporting
Facilities Maintenance and Operations
Facilities Planning and Space Optimisation
Financial Administration and Control
Governance, Risk and Internal Audit
Office Administration and Procedures
Procurement and Vendor Management
Project and Change Management
Management of Facilities