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Social Media Executive - Complex

Marriott · Bali, Indonesia

Sekilas tentang pekerjaan ini

Marriott mencari Social Media Executive - Complex untuk mengelola media sosial The St. Regis Bali Resort dan The Laguna a Luxury Collection di Bali, Indonesia. Posisi ini ditujukan bagi kandidat dengan minimal 2 tahun pengalaman kerja terkait.

Tugas utama

  • Mengelola aktivitas harian kanal media sosial kedua properti.
  • Menyusun tujuan jangka panjang, strategi, dan kalender editorial.
  • Memantau percakapan daring dan membangun komunitas yang aktif.
  • Meningkatkan visibilitas merek, kepuasan pelanggan, dan dukungan pemasaran.
  • Mengukur dampak kehadiran daring terhadap bisnis hotel.

Kualifikasi utama

  • Ijazah sekolah menengah atas atau kualifikasi setara GED.
  • Minimal 2 tahun pengalaman kerja terkait.
  • Tidak memerlukan pengalaman supervisi.
  • Tidak ada lisensi atau sertifikasi yang ditetapkan.

Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs Marriott.

Deskripsi pekerjaan

POSITION SUMMARY Manage the day-to-day activities for social media channels at The St. Regis Bali Resort and The Laguna a Luxury Collection. Establish long-range objectives and specify the strategies and actions to achieve them. Manage active and engaged communities around a defined topic or topics by managing long-lead editorial calendars, monitoring online conversations.

Participate in online conversations to build brand visibility, customer satisfaction and marketing/ecommerce support. Establish a positive online presence for the hotel(s) by integrating property-specific and brand messaging in a compelling and valuable way for participants. Provide measurement of the impact of online presence to the hotel’s overall business.

Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.

Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time.

Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.

We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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