Senior Student Counsellor (AECC - Indonesia)
aecc · Surabaya, Jawa Timur, Indonesia
Sekilas tentang pekerjaan ini
AECC mencari Senior Student Counsellor di Surabaya untuk membantu siswa mengurus studi ke luar negeri, mulai dari konsultasi hingga proses penerimaan dan visa. Posisi ini ditujukan bagi kandidat dengan pengalaman 3–5 tahun di industri pendidikan internasional.
Tugas utama
- Melayani konsultasi siswa tentang studi di luar negeri
- Menilai kelayakan siswa dan merekomendasikan negara, program, serta institusi
- Memberikan informasi persyaratan penerimaan dan visa
- Mengelola proses penerimaan dan pengajuan visa serta mengabari siswa
- Menindaklanjuti calon siswa dan menyiapkan laporan MIS
Kualifikasi utama
- Pengalaman 3–5 tahun di industri pendidikan internasional
- Gelar Sarjana atau Magister dari disiplin apa pun
- Berorientasi pada pelanggan dan mampu bekerja lintas budaya
- Kemampuan komunikasi tertulis dan lisan yang sangat baik
- Pengalaman menggunakan platform Customer Relationship Management
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs aecc.
Deskripsi pekerjaan
About AECC With a global footprint that spans 15 countries and is continually growing, AECC is an education and migration agency making waves internationally. We're proud to invest in our people and our technology as we transform access to international education for students everywhere. Role Purpose AECC is experiencing significant growth in line with the timely changes for students and our university and college partners around the world.
As we expand our global footprint, we’re looking for an enthusiastic and professional Senior Student Counsellor, who will be playing a vital role in assisting and helping students with the easy or hassle-free application or paperwork processing. What Does This Opportunity Mean for You Handling student walk-ins for Abroad study destinations (UK/Ireland/Canada/USA/Australia and New Zealand), effectively address their queries regarding Studying abroad and provide comprehensive consultancy with an end-to-end solution.
Attain a complete understanding of Students' eligibility & suggest the most appropriate Country, Course and University/College. Provide detailed and accurate information regarding Admission and Visa documentation and other mandatory requirements. Responsibly handle all aspects of the Admission process from Case filing with the university, to updating the students through regular communication, Visa application filing, and address to any student query.
Be responsible for all aspects of each case, ensuring positive outcomes are achieved while delivering an exceptional level of client service. Stay updated with all changes in policies, procedures & requirements for destination countries. Follow up with the potential students post their visit and ensure effective closure Capable of preparing MIS reports as required by Management.
Skills and Attributes Required A minimum of 3-5 years experience in the International Education Industry Bachelor's or Master's Degree in any discipline Be customer-centric and can work in a cross-cultural environment Understand the needs of international students Excellent written and verbal communication skills Demonstrated team player Experience in using Customer Relationship Management platforms