Seller Acquisition
Shopee Indonesia · Jakarta, Indonesia
Sekilas tentang pekerjaan ini
Shopee Indonesia membuka posisi Seller Acquisition di Jakarta untuk mengelola dan mengakuisisi seller serta mendorong keterlibatan mereka dalam program. Pengalaman di account management, customer support, atau business development menjadi nilai tambah.
Tugas utama
- Mengelola dan mengakuisisi seller untuk meningkatkan keterlibatan dalam program
- Menghubungi seller untuk menjelaskan manfaat dan fitur program
- Mengidentifikasi kendala dan kebutuhan seller, lalu mengupayakan solusi
- Memantau performa pitching dan portofolio seller
- Mencatat serta mengeskalasi masalah dan memenuhi target pitching dan aktivasi
Kualifikasi utama
- Gelar Sarjana dari jurusan apa pun
- Pengalaman di account management, customer support, atau business development menjadi nilai tambah
- Keterampilan komunikasi, persuasi, dan negosiasi yang kuat
- Nyaman melakukan outreach proaktif dan menangani keberatan seller
- Mampu melacak performa pitching dan reaktivasi dengan pendekatan berbasis data
Ringkasan ini dibuat dengan AI dari deskripsi di bawah. Yang berlaku adalah deskripsi lengkapnya di situs Shopee Indonesia.
Deskripsi pekerjaan
- Responsible in managing and acquiring sellers to increase seller engagement within the targeted program
- Conduct proactive outreach (calls or chats) to sellers to educate and explain program benefits and how it can help sellers operational challenges
- Communicate new features, policies, and exclusive deals/incentives
- Identify sellers’ program engagement blocker and understand real seller pain points to accurately address solutions
- Monitor pitching and portfolio performance regularly to identify risk, blocker, and growth opportunities from managed sellers
- Record, escalate and monitor issues/feedback of system and operations to resolve seller blockers that are preventing program engagement
- Meet program pitching and activation target set by team
Requirements
- Bachelor's degree from any major
- Any experience in account management, customer support, or business development is a plus point
- Strong communication, persuasion, and negotiation skills
- Comfortable with outbound/proactive outreach and handling seller objections
- Data-driven approach to tracking pitch and reactivation performance
- Ability to work collaboratively with cross-functional teams
- Have a strong willingness to learn & grow based on feedback
Lowongan ini diambil dari situs karier resmi Shopee Indonesia. Lokr tidak memproses lamaran: kamu melamar langsung di situs perusahaan, dan info terbaru tentang lowongan ini ada di sana.