Risk & Control Manager

Responsibilities : Strategic Risk Management & Analysis: Develop and execute a robust risk management framework, focusing on inventory control, stock accuracy, and shrinkage reduction. Conduct comprehensive risk assessments across all retail locations and related operational areas, identifying potential vulnerabilities and recommending mitigation strategies.

Analyze shrinkage data and other key performance indicators (KPIs) to identify trends, root causes, and areas for improvement, providing actionable insights to senior management. Establish and monitor annual shrinkage reduction targets, working closely with store operations to achieve and exceed goals. Inventory Control & Optimization: Design, implement, and maintain a standardized and efficient stock counting process, ensuring accuracy and consistency across all locations.

Lead and oversee both regular and audit-connected stock-taking activities in warehouses and retail stores, ensuring adherence to established procedures and regulatory requirements. Analyze stock count data to identify discrepancies, recurring issues, and process inefficiencies, recommending and implementing corrective actions. Review and optimize inventory control processes, aligning with industry best practices and company policies, to minimize discrepancies and maximize efficiency.

Collaborate with the supply chain, warehouse, production, and store teams to ensure seamless inventory flow, accurate stock levels, and timely resolution of discrepancies. Lead initiatives to improve inventory accuracy, including process adjustments, staff training, and system enhancements. Cross-Functional Collaboration & Communication: Serve as a key point of contact for risk and control matters, fostering strong relationships with Finance, Accounting, Warehouse, Production, and Store Operations teams.

Collaborate with store operations teams to ensure consistent application of stock-taking procedures and drive shrinkage reduction initiatives. Facilitate regular meetings and communication to ensure alignment and effective collaboration across departments. Work with finance and accounting to ensure proper recording of inventory and losses. Investigation & Reporting: Conduct thorough investigations into reported inventory discrepancies, fraud, or other irregularities, gathering evidence and providing detailed reports with clear recommendations.

Review and act on whistleblowing reports and other internal sources of information, ensuring timely and appropriate resolution. Prepare comprehensive monthly and quarterly reports on shrinkage levels, risk management activities, stock count performance, and investigation outcomes, presenting data-driven insights and recommendations. Document and improve internal control procedures.

Requirements : Bachelor’s degree in Business Administration, Risk Management, Supply Chain Management, Accounting, or a related field. Minimum 5 years of progressive experience in risk management, inventory control, or a related field within the retail industry. Proven ability to collaborate effectively with cross-functional teams and influence stakeholders at all levels.

Strong analytical and problem-solving skills, with the ability to translate data into actionable insights. In-depth knowledge of inventory management systems, risk assessment methodologies, and shrinkage reduction techniques. Proficiency in Microsoft Excel (advanced level) and experience with ERP systems or inventory tracking software. Relevant certifications (e.g., Certified Risk Manager, Certified in Production and Inventory Management, Certified Internal Auditor) are highly desirable. Excellent communication and presentation skills. Strong understanding of accounting principles related to inventory.